New Century Grand Hotel Ningbo

4.0 / 5

•

No.666 Shounan Middle Road, Yinzhou District, Ningbo 315192

Reviews from Guests

4.0/5

280

Reviews

from real guests

lianyij

This was my first time staying here. I have to say this was the worst 5 star hotel I've ever experienced (I have no idea how they can be rated 5 star). The room was crowded, carpet was dirty. But that's nothing compare to the terrible service I've got there. I tried to purchase a drink at the lobby bar at 1130pm and was told (very rudely) by two different staff that they were closed. After I pointed out their sign clearly states they open until 24:00 (midnight), one staff was visibly annoyed and sold me a bottle of white wine and had me pay for him directly to his personal Alipay account (odd). When I asked for a glass and ice bucket, I was told again rudely that I need to call room service for that. 15 minutes after I called room service, I was told they didn't have ice. So I paid for room temperature white wine then was lied to, couldn't drink it after all. Everyone I encountered was rude, not a single staff said hello to me or even acknowledged me until I've started to talk to them first. And even then they seem annoyed. Will never stay here again or ever recommend it to anyone. I have never had such terrible service at a so called 5 star hotel.

anandnagori

I have a very good impression for this hotel. It is clean, quiet and apparently well run. My room was specious enough with comfortable bed and bathroom inside. Nice Hotel at fair price, friendly/quiet atmosphere, centrally located, free internet is offered.Nice staff, taking care everything you need. Very good value/service solution. Highly recommended.

sonabanerjee

The room and service are good,along with food. location and view are really excellent. swimming pool is very decent and clean. break fast service in ground floor is good and there staff are very friendly and most off all know English.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Spa

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Children's books and toys

Wi-Fi in public areas

Game Room

Garden

Ironing Service

Karaoke

Massage

Daily Housekeeping

Japanese Spoken

Swimming pool

Fax/Photocopying

Tennis Court

Ticket Service

Tours

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Free face masks

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Temperature check for guests and staff

Asian breakfast

BBQ Facilities

Dutch Spoken

Suit Press

Restaurant

Room service [24-hour]

Vending machine

Finnish Spoken

Cash withdrawal

Special Diet Meals (upon request)

Currency Exchange

Hebrew Spoken

Dry Cleaning

Elevator

Facilities for Disabled Guests

Hindi Spoken

Laundry

Library

Postal service

Smoke-free property

Babysitting/Child Services

Latvian Spoken

Hair/Beauty Salon

24-Hour Front Desk

Security [24-hour]

Car park [charges apply]

Car park [free of charge]

Car park [on-site]

Malay Spoken

Norwegian Spoken

Valet Parking

Bicycle Rental

Breakfast service

Buffet-Style Restaurant

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Spa

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Children's books and toys

Wi-Fi in public areas

Game Room

Garden

Ironing Service

Karaoke

Massage

Daily Housekeeping

Japanese Spoken

6 Available Room Types

Superior Twin Room

37 Square Meter

Hair dryer

Private bathroom

Free Toiletries

Towels

Free Wifi

Cable Channels

Telephone

Air Conditioning

Blackout curtains

Slippers

Soundproof

Tea/Coffee Maker

Free bottled water

Minibar

Daily housekeeping

Desk

Window

Wardrobe/Closet

Ironing Facilities

Safe

Deluxe Twin Room

44 Square Meter

Deluxe Suite

62 Square Meter

Deluxe Family Room

44 Square Meter

Superior King Room

30 Square Meter

Facilities Details

Pool and Spa

Fitness Center

Massage

Sauna

Spa

Parking and Transportation

Airport Shuttle (free)

Valet Parking

Bicycle Rental

Food & Drink

Asian breakfast

Bar

BBQ Facilities

Buffet-Style Restaurant

Restaurant

Room service [24-hour]

Vending machine

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Ticket Service

Currency Exchange

24-Hour Front Desk

Activities

Tennis Court

Entertainment and Family Services

Children's books and toys

Kids club

Karaoke

Cash withdrawal

Postal service

Smoke-free property

Babysitting/Child Services

Family/child friendly

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Common Areas

Game Room

Library

Cleaning Services

Ironing Service

Daily Housekeeping

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Free face masks

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Temperature check for guests and staff

Suit Press

Dry Cleaning

Laundry

Languages Spoken

English Spoken

Chinese [Mandarin]

Japanese Spoken

Dutch Spoken

Finnish Spoken

Hebrew Spoken

Hindi Spoken

Latvian Spoken

Malay Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Garden

Swimming pool

Tours

Elevator

Facilities for Disabled Guests

Air Conditioning

Heating

Designated Smoking Area

Family Rooms

Security [24-hour]

Car park [charges apply]

Car park [free of charge]

Car park [on-site]