review-bg-image

Reviews from Guests

4.0/5

tripadvisor

165

Reviews

from real guests

Rtauk1

5

/

5

I have stayed here twice now for long stays and I would definitely recommend it. The staff are all really friendly and helpful. I was greeted by Gabriel Vargas when I arrived for the first time and he looked after me during both trips going above expectation helping me with all sorts of things and made me feel at home! The bed is really comfortable, the breakfast is great and the hotel is in a perfect location in Zona G surrounded by lots of restaurants.

WuDamien

4

/

5

This hotel is located in a charming area of Bogota. Very quiet and safe. Just in the middle between park 93 and old downtown. Suites are very spacious, big living room, kitchenette, a full bath room and a extra separate toilet, bed room is very confortable as well. The stuff are very helpful. We fell a little weak is the common part. There is no pool, the gym is very mini, no top roof deck or garden where we can relax. But since the room rate is very good deal, we are very satisfy our stay in this place.

christopherg514

5

/

5

The Lugano (Imperial) Hotel Suites is a hidden gem. Among the hundreds of small hotels in Bogota, the Lugano is a solid choice with an excellent Chapinero location right next to Zona G where you will find more amazing restaurants than you will ever be able to fully explore. The staff of the Lugano take service seriously. Ask for ANYTHING and they will get it for you! Whether its just extra room items like towells or custom requests to stock the mini-bar they make it happen. If you need a taxi or private car for city transport or out of town sightseeing they will do all the calls and have a car waiting when you need it. The hotel is secure with 24 hour desk and security, always someone who speaks English. Ground level restaurant serves breakfast until 11 (sometimes 10) with buffet of pastries, bread, waffles, pancakes, meats and cheeses; cereals, granola, yogurt and juice. Eggs are cooked to order, all included in your nightly rate. Also serves lunch and dinner with traditional Colombian selections. Rooms are great....I saw that there are larger 1-2 bedroom units, I had a studio with separate kitchen. The room is plenty big with lots of room, closet space, safe, TV with satelite cable and nice fast wi-fi internet. One of the nice thing about the rooms are the floor to ceiling windows across the entire outside wall, gives you a wide open feeling. For privacy there are black out pull-down blinds and adjustable slat blinds as well. Kitchen has 3/4 size fridge, two burner hot top, microwave, sink, coffee maker, dishes and everything you need for in room dining. Fridge is pre-stocked with bottled water, beer, gatorade, coke. Snacks include chips, chocolates, nuts, granola bars and sausages. Mini-bar prices are very reasonable. Bed was very comfy with big soft pillows and comforter to keep you warm should it get chilly. Bathroom is top notch, marble floor to ceiling with lovely walk in shower and a window you can open to the outside. Complete with fluffy towells and robes. I found the Lugano comfortable, friendly, well located and with excellent service. If you are there more than a couple nights you will get to know the staff and they make you feel at home. Bogota is not just up and coming, it has arrived. Safe, beautiful, affordable, friendly to a fault and just busting at the seams with culture, food, art, craft beer, coffee, shopping and more than you can imagine.

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi