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Reviews from Guests

4.0/5

tripadvisor

3,949

Reviews

from real guests

NewYorkWorldExplorer

4

/

5

Pros: 1) Right smack in the Walled City 2) Historical, colonial, Spanish architectural charm 3) Delicious buffet breakfast 4) Pool, gymn, and all basic amenities within 5-star hotel standards 5) Attentive staff and concierge Cons: 1) Aging rooms and bathrooms need updates. 2) Be careful of quick biting mosquitoes in common areas and by the pool.

adolphusm2026

5

/

5

A genuinely magical experience. The hotel itself is visually stunning. A tranquil and rejuvenating environment. But the magic of this place lies in the staff, truly exceptional service and truly exceptional people. They made me feel so welcome and like I was coming home to family each time I walked into the building. The butler team: Alejandro, Jeremy, Rudy and Luis were just phenomenal. I felt so well taken care of and I have made a promise to myself that I will visit Cartagena and stay at the hotel every year. Amazing

estellesit2305

5

/

5

High-quality hotel Perfect service Incredible room Attentive and very helpful staff Rarely kind!! The place is exceptional, full of charm and character

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi