Hotel y Centro de Convenciones Casa de los Fundado

They announce that they are pet friendly, but they are not. The rooms for people traveling with their pet are at the back of the hotel and do not have the furniture of the rest of the rooms. They only have the bed, a table and ONE CHAIR. They took out their couch because pets allegedly soil and damage them. Pets are not allowed in the living rooms. We had very rainy days, so we were locked in a room without furniture, because we could not be in the living rooms with our dog, nor could we leave her alone in the room. (Prohibited) They charge for the pet almost 40% of the fare value, for each day of stay. Such a charge is supposed to ensure that there is no discriminatory treatment like we receive. They better say they're not pet friendly. The experience of the stay was very bad.

First highlight the attention of all its staff. Its mission to make the customer comfortable and satisfied. Congratulations to the whole team. Its very well maintained environment. Comfortable and clean rooms, breakfast and food very well, generally all ideal for rest, in a natural setting that has earned its prestige as a tourist destination.

I do not recommend it, I returned after 5 years since I had good memories. This time not at all the same as I remembered. Sad, dark atmosphere, poor service, basic breakfast. Saturday from 07:00 a.m. They woke us up to construction noises, old and torn towels in the room. I definitely wouldn't go back. It's a shame since its landscape is very beautiful.