Grand Hotel Orebic

Lovely location ,Food at dinner could,and should be hotter ,disappointed with allowing dogs in the hotel and restaurant at table height. Hotel clean but very dated .

We booked this holiday through British Airways Holidays. Candidly, this is by no means a 4* hotel, it is as a result very difficult to identify any good points. We arrived on the weekend of a public holiday, check-in was perfunctory with no care for arriving guests needs or requirements. On subsequent visits to reception the same attitude was present. The room was small even though it was described as a Superior Double with balcony (incidentally which overlooked the car park). The bathroom was, at best, dated with a shower over the bath which leaked through the entirety of our stay. On the one occasion the shampoo container was replenished, this was with water making it unusable. Dining was in buffet form, but only once you queued for entry (at dinner), there is limited external and non-smoking seating, so a race to find a table was necessary. There is a large external smoking terrace but that is not marked as such, and the non-smoking area is not policed. Who wants to eat while people are smoking or vaping on and adjacent table. Lastly, the pool and sun bed area is closed until 0800, another queue forms as a result followed by a race to find beds as there aren’t enough for all. Even though access is restricted, towels are still present when the gate opens and are often left on beds which are then unoccupied all day. Lastly, don’t mention the pool/towel attendant, he works limited hours but is the rudest and surliest individual you might even have the misfortune to meet.

Lovely hotel BUT very unsuitable for dissabled guests, as I found out. No hand rails down some steps. No grab rails on shower. Had yo struggle down flight of steps to get to pool and beach. My recommendation is if you are dissabled this hotel is not for you.