Villa Panorama

This was supposed to be the dream wedding our daughter wanted. Yes, the wedding was fabulous. We arrived on the 29th of May and left on the 5th June. The villa was that bad that we had to move to a hotel because it was so bad for the last 3 days. Our daughter was devastated when we saw what condition it was in. We had to clean and disinfect areas within the villa in every room, toilet, shower and kitchen area. It was a disgrace. We stayed there until the day of the wedding then we moved out. Our daughter was more important so we made the best of it. There was no seat on our toilet, no wi-fi, telly didn't work, shower was broken, swallows birds nests in most of the corners of the outside.

Positives: amazing views, large, clean apartment with air con with only 6 apartments sharing the pool (which we had to ourselves almost all the time) quiet location, close to airport (15mins) and Dubrovnik, 10- 15 min walk to the beaches. Mlini is a lovely village with great, regular boat service to Cavtat and Dubrovnik. Downsides: we never met the host, Ivan, so missed out on his local knowledge and help which made the first evening more difficult than it should have been (finding a way down to the beach in the dark, no taxi numbers etc) Apartment lacked fundamentals- floor brush, corkscrew for example. The apartment was damaged- there were no lights when we arrived (fuse), many of the kitchen sockets didn't work, toilet seat was broken and the shower cubicle tray had a hole in the centre that was taped over with duct tape. There was no hair dryer, the iron plug had exposed wires so unusable and the 4 towels provided were tiny hand towels (when I had emailed in advance and been told we would be provided with bath towels and beach towels). Despite asking Ivan for more towels (by phone on the first day) I ended up having to gather a few towels from an empty apartment on the 2nd day before finally seeing the cleaner on the 4th day and asking her for some. We booked via booking.com (cheaper though if you use the direct website) and it says "daily maid service". In 11 days no one came to empty the bins or change the sheets/towels. Other things to consider: The journey to the beach is via a very steep path and across a busy road with no crossing. To get to the mini market and bakery you have to walk down this busy road and there is no pavement. Finally: We did really enjoy our holiday despite the niggles and the price was £500 cheaper than a similar alternative so it does depend what you expect from your holiday. We just wanted a base for day trips. We paid before we left the UK so maybe pay locally so you are more likely to get your issues addressed.

Terrible dirt, insects and lack of hygiene inside and outside, incomplete or broken equipment. We asked for a clean up, unfortunately without results. After two days in the dirt we were forcing to look for something else. I would not recommend to anyone this awful place!