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Reviews from Guests

3.0/5

tripadvisor

91

Reviews

from real guests

437ale_k

3

/

5

The hotel is in a beautiful location right by the sea. The staff at the reception were, except for one man, unfriendly. The parking lot is very small. There is no elevator in the hotel. I wanted a room with a sea view, but there was a mistake when booking and I got a room with a view of the back, I can hardly say the park, because it was not. Since I got a room with no Wifi, because the hairdryer could not be used, the air intake pipe with the nozzle at the end was missing, because the view from the room was unpleasant, I asked the reception for another room. I got a room with wifi and a hairdryer, but "in addition" I got an unpleasant smell in the bathroom, the intensity of the smells depended on the weather and an unpleasant smell from the kitchen. I could open the balcony door late at night, but had to close it early in the morning. Because of the smells, I bought an air freshener in the store. The food was average. Since I arrived at the dining room late, the food was mostly cold. I would like to praise the salads. There are two small pools of different depths for children on the beach.

VladoV_SK

2

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5

It is such an average Croatian 3* hotel, it does not inspire, but it fulfills its purpose. Pleasant people at the reception, pleasant people in the restaurant, overall there are younger employees Its great advantage is its location, directly on the pebble beach opposite the pretty town of Vela Luka, to which a boat taxi goes directly in front of the hotel for €1, the option of full board with unlimited drinks throughout the day, free parking and quite fast wifi. I would highlight the incredibly tasty cuisine, the chefs cooked very good dishes, mainly Croatian, sometimes there were semi-finished products, but fortunately not very often. The advantage was unlimited drinks in the restaurant and bar, where you could also order local alcoholic drinks, wine and beer. Soft drinks were a little too sweet, but could be diluted with water or soda. Musical production twice a week on the hotel terrace. And with that, I would like to end the praise and let's go to the unpleasant reality: - the parking lot in front of the hotel is very small, literally a few spaces, you can also park on the road in front of the hotel, but mostly tourists from the apartments park there. - the rooms are older and you can feel it especially in the bathroom, which would urgently deserve a replacement of the sanitary ware - especially the shower cubicles and faucets. - if you're lucky, you'll also get a room with working air conditioning - we managed it only on the second try. - absence of an elevator and all rooms are on floors that can only be reached by a lot of stairs. - poorly ventilated common areas, full of cigarette smoke and the smell of alcohol from the bar, without air conditioning. - the constant smell of garbage in the corridors (the cleaners left the door to the yard open all day, where there were garbage bins). - a lot of insects and mosquitoes because the windows are constantly open and the light is constantly on. And now our story: We ordered a room without a balcony, park side because of the shade. We were given room 111, probably the smallest in the hotel, it was difficult to move in the room, the room smelled of smoking and the air was very stuffy. The room was incredibly overheated, without functional air conditioning, full of mosquitoes, with a leaking toilet and shower. We tried to stay one night, but the next day we had to complain about the room and ask for another one. Since the room did not have a working air conditioner, we had to ventilate the whole night, and since the room was right next to a lit corridor, the light attracted mosquitoes that flew into the room. Also, everyone who went up the stairs to the upper floors looked into our room. In the room there was an old TV with a non-functioning remote control and only German programs worked. The next day we complained about the room and got another "wonderful" but bigger room 175, which was located in the wing where the employees live, it was incredibly smoky, musty (which we managed to air out) with a leaking shower that flooded the entire bathroom. Although the air conditioning worked, it smelled very bad and the fan speed could not be regulated, so it was absolutely unusable at night. When ventilating the windows, at least mosquitoes didn't fly into the room, but the room was right above the garbage station, so we had an incredible smell in the whole room, and I'm not talking about the smells from the kitchen, constantly noisy and smoking staff under the windows. The TV was newer, bigger and had Croatian programs on it. View from the room on a pile of discarded cardboard boxes. However, the hotel did not have any other room to move us to... . I don't know what other rooms look like, I can't tell you if it's worth paying extra for a balcony or for a side facing the sea. However, from my experience, the hotel disappointed me greatly in terms of the room. The hotel is mainly aimed at older clientele, pensioner bus tours, maybe they give them better rooms than other travelers.

AleksandraK94

3

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5

Room and bathroom were OK, clean, airconditioned and calm (with the balcony door closed). Food was tasty, but there wasn't really a big choice. Breakfast was ordinary, monotonous and dull. The variety of food wasn't rich by itself and as being a vegetarian I spent the whole week on salads (beware: not all are without meat) and side dishes (baked potatoe, rice and nuddles), I was happy if there were some grilled vegetables. As the hotel offers all-inclusive, the drinks you can get (in a lot of plastic glasses) are all from the machine, tasting very sweet and monotonous. The beach is actually non-exsistent, just like 10m x 2m at the time of tide, but you can of course get up very early in the morning to rent a deckchair for 8,50€ or reserve the place under the palms on the concrete floor. The shadow varies from time of the day, there's actually no shadow and no peace. People are crowded together and there' s music all the time from the hotel and the bar next to the hotel. I'd recommend to visit beaches on Island Proizd, with the taxi boat from Vela Luka (13€ both ways) , that's the place to relax in shadow and calmness.