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Reviews from Guests

4.0/5

tripadvisor

449

Reviews

from real guests

Pina_quaranta

4

/

5

I spent two nights at this property, and overall the experience was very positive. Among the great strengths is certainly the staff: extremely courteous, welcoming, and prompt in solving problems (we had a small issue with the safe and they intervened immediately). The cleanliness is impeccable in all areas. The property offers splendid views, great tranquility, and excellent services for families: both the pool and the beach are perfect for children, although it is a bit difficult to find a spot at the pool, while at the beach the umbrella with chairs costs 30 euros. The on-site restaurant was also highly appreciated, offering quality dishes at very affordable prices (we did not have full board included). However, there are some weak points to consider: * Accessibility and stairs: The property has far too many stairs. There are some escalators, but they do not cover all paths and are not sufficient. For those who wish to avoid them, the advice is to request premium rooms in the front row (at the time of my booking, unfortunately, they were not available or were priced too high). * Bathroom and layout details: The room layout was not ideal, with the toilet bowl positioned right behind the door. Furthermore, in the morning, a strong smell of sewage/drain was noticeable in the bathroom. I pointed this out at check-out and was told that it can happen in the apartments; although I only stayed for two nights and did not want to make a scene at the time, I believe that such a marked odor problem should not occur in an accommodation facility. * Parking: Finding an internal parking space was quite difficult, to the point that many cars ended up parking along the access road. Overall, it is a facility with excellent potential, an enchanting view, and an excellent staff, but it needs a little more attention to maintenance and space management.

NurseMel50

3

/

5

I had booked this hotel through TUI last year. When we arrived the hotel looked lovely and the reception staff helpful and friendly. Our room wasn’t ready but we did arrive early so knew it wouldn’t be ready. Apartment 249 was lovely and had a great view to the sea and islands. Had a small fridge a safe and hairdryer. We felt a kettle and tea and coffee would have been great. The resort is quite hilly and has loads of steps everywhere. Saw some escalators too to the higher apartments . The resort was lovely and a short walk to the harbour which was beautful. A rocky beach but beautful clear seas. Saw quite a few jellyfish but not dangerous. A few things that were not so good about the resort. It’s mainly a German resort so everyone spoke German. There were hardly any English guests. Towels on sunbeds to reserve them and some times no one came and sat on them all day! They saved them just incase which was very selfish . People from the boats also came to use the pool and would use the sunbeds! I saw this happen daily. We saw the older man with the whistle save sunbeds for his friends too ! Other hotels nearby also used the pool and it Was very busy. We booked half board and the food wasn’t that great, the same almost every day and the amount of rude guests too! The staff in the pool bar and restaurants were AMAZING. A big shout out to Tea who remembered our room number everyday and was so polite and helpful. Everyone works so hard and are always very polite. Thank you to everyone . Vrsar was beautful but not much to do there. The old town is beautful and we found a quiet beach past the harbour. We did boat trips to see the dolphins, lim fjord,pirate cave and Rovinj. Rovinj is stunning and we went there twice. I wouldn’t bother with the tui trips as very expensive. You can get a bus to porec which is worth a visit. It cost us 10 euros for the 3 of us. And you can do a boat trip which will take you to Rovinj too. We went to dinopark which cost us 20 euros each way by taxi, and buses don’t go there! Maybe the resort can look at doing a minibus service there? As taxis are very expensive. Evening entertainment not great. Kids disco and a magic show but nothing else. There is so much that this resort could do to make it better. It is a very busy resort and you do get hassled but waiters trying to get you to come into their resturants as you walk down to the harbour. There are loads of bars and restaurants and there is a market at night which was nice but again very busy. We had a great 2 weeks here but I don’t think we will be back.

alainl742

4

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5

Location and facilities very pleasant. We had a perfect stay, thanks to the entire staff. Despite a small misunderstanding during check-in, our stay was excellent: the accommodation, the dining, the activities, the location, and the attentive staff, everything was up to par for having a "great vacation"..

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi