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Great experience at hotel. Good breakfast.

bed small in 140 and not made or made yourself. single duvet!. No parking. not easy access. you have to carry your bags on about thirty steps. Difficult for the elderly. dilapidated bathroom. building under construction right in front with construction site depending on... Award per night very expensive for quality! To strongly discourage

Thank you for an amazing break. I would just like to let you know on checking in and on leaving a receptionist Katrina was so rude to us , on first point of contact and this is the first impression not good. Thankfully everything else and the rest of the staff were amazing in the whole hotel they went over and beyond, we thoroughly enjoyed our stay. On checking in we thought it might just be a bad day for her but the same on leaving no please no thank you this was at 4.40pm Saturday when we collected our luggage. One bad apple in the team lets the rest of the team down. We had to check out by 12 and settled the bill prior with a male receptionist he checked us out, he was different again he was helpful chatty and respectful. Telling us where we could use the showers and change later on prior to our pick up. We used cash throughout the vacation and most restaurants preferred this. We have had a great time the restaurant and cave bar are amazing and we will be back one day. I have rated 3 star due to the way we were treated on arriving and leaving only.