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Reviews from Guests

4.0/5

tripadvisor

699

Reviews

from real guests

Cheers2468

4

/

5

Best location with the pebbled beach just right in front of the hotel. Walked the promenade most all night just to wind down for the night. The views here are stunning. The Mountain View’s and the sea for us is perfect. We discussed whether Tucepi or Makarska (bigger harbour- more options for sea cruise). But Makarska is only £20/per way on a taxi (15 minutes or so) or you can take a bus. I like the seaside promenade a lot. Chilled atmosphere that caters to all but if you dislike children - this is not for you. There were groups of school kids (foot ball team) during our stay. Yes, these children have made some guest angry and this elderly had rudely shouted at them which I think was inappropriate. This hotel has another 4-star further up the road called Blue Sun ALGA. We stayed in Blue Sun Neptune which offered a better or fair price. For 10 days, food got a bit repetitive but here is plenty to choose. I can’t be too picky as the food is decent and palatable. The table counters were kept clean. I enjoyed chatting to a circle of Filipinos workers here - chatty, smiling and accommodating. Most of them were really helpful with elderly or people with disabilities. Rooms are well cleaned daily. Over all, I will go back to this hotel when given the chance. Photos below is my favourite view from the pool and the open top balcony.

J8860PYsophiep

2

/

5

We stayed at the hotel the last week of September. The start of the week was promising, the hotel is nice, pretty clean, the staff friendly and the food was fine. My partner has dietary requirements and we found the restaurant managers extremely accommodating and helpful so no issues here. Our original room was pretty small and very noisy at the front of the hotel so we upgraded to a superior room with a sea view, this was bigger and had a lovely sea view from the balcony. The only thing missing which we felt would have benefitted our stay would have been a mini fridge, if just for cold water as no bottled water was available and meant a few trips from our room to the bar for water. Also the air conditioning was very noisy and didn't appear to work very well it might have been too hot in the summer but due to the time of year we visited it was manageable. The pool is nice, there was a lot of free loungers and we never felt like we couldn't find one. The pool bar staff were friendly and efficient but the drinks on offer weren't particularly nice, "cocktails" on tap that were weak and the wine and spirits that were clearly cheap. Our other issue was for some reason they played loud party music in the morning but not in the afternoon? We definitely felt this was the wrong way round. Also there was limited evening entertainment so we ended up spending most of them in our rooms as the seating around the pool bar and plastic glasses didn't appeal but the lounge bar wasn't much comfier either. What spoiled what started our as a nice break for us was the continuous groups of school children (we estimate around 7-8 different groups during the week of our stay) that appeared at lunch, dinner (touching food which gave me hygiene concerns) and even at the pool. Barely supervised, loud and disruptive. Not the relaxing holiday we had planned! If we had known about this in advance we would not have chosen this hotel and we are extremely disappointed by this. I'm not sure if this is common or if we just got unlucky but I think the hotel should provide this information before booking. I noticed other reviews mentioned school trips negatively also. Other guests were complaining at dinner. Tucepi itself is beautiful and I would recommend a visit but I would not recommend this hotel.

Tsl2014

5

/

5

We had such a brilliant holiday at Bluesun Neptun hotel. The reviews were a bit hit and miss before our trip, but we came with an open mind. We arrived and chose to start our break with lunch and finish with breakfast on our last day. Food was abundant. Huge variety every meal time. Meat was so tasty and very nicely cooked. Fell off the bone or melted in the mouth. Fish, pasta, pizza station, salads, Dalmatian specialties, bread, cooked breakfasts. Coffees, soft drinks, wine and beer at meal times. The red cherry liquor was delicious but the white one could put hair on your chest! Staff so attentive. So clean. Never felt pressure to finish or move on which is lovely. Sometimes at other hotels they stare at you and try to move you. Here, the staff were smiley and polite and friendly. The kitchen staff do an incredible job with providing continual food and variety. Yes, the food isn’t boiling hot, but it’s still enjoyable and you can’t complain when they are cooking on such a mammoth scale. I’m not sure what some of the negative reviewers expect when they go on holiday. The variety and amount of food is exceptional. The snack would be great if there was burgers as they have been delicious at dinner. It’s chips and pieces of sausage, ice cream and biscuits. But to be honest, you’re so full from lunch that it’s generally not needed. The room was cleaned every day and new towels were given. Room staff were friendly and attentive and always had a smile and a hello. Beds were super comfy and the pillows were the best we’ve had in a hotel. Balcony and view over to the mountains was phenomenal. We were on the top floor in the annexes at the back. We’d pick that area again as it felt very open and well landscaped. The helpful staff were very attentive and came over to our car and carried our suitcases upstairs. Yes there were a few flights of stairs but I knew this from reviews. Theres steps everywhere which makes it’s lovely on lots of levels. Theres lifts in the main hotel. Bands were on three nights a week, (Ma Bossa band were brilliant, as were the three guys the other night) bingo and quizzes the other nights. Daytime activities also available. Bring books to read as most of books to swap weren’t in English. There is a gym in the hotel which is free. Cardio machines and leg machines mostly. The only disappointment was that the dumbbells were 15kg. Nothing smaller which was a real shame, so bring bands if you want to do arms. Pool area amazing. Huge pool. Tonnes of loungers and umbrellas and side tables. We were at the end of season so never a struggle for seats. Fresh free beach towels available from the gym every day. So you can save some room in your suitcase. The pool is not for the faint hearted. It’s not heated and takes a bit of courage. Once in it’s fine. Sea was warmer on occasion. Location is wonderful right by the beach. Beach shoes recommends as it’s stony. Tree lined promenade. A lot was closed down at end of season but imagine it’s buzzing in the summer. Would recommend the lovely pine tree walk to Makarska. You can get the ‘Family bus’ from the bus station for the return trip if you don’t want to walk back. You can have a free hour of a bike every day from the sports centre next door. Would highly recommend the boat trip to Brac and Hvar. The company (Amare boat) picked us up from the hotel, took us to Makarska for the boat. Over to Jelsa, then back on the boat for a tasty lunch with wine/soda/water on the way to Bol. Beautiful scenery. Friendly staff. Fantastic day trip and for 60 euros each with lunch/wine/transfers from 9am-6pm, you can’t go wrong. There is also a boat that goes out of Tucepi with the same offer but they had to cancel our trip and recommended the Amare. All in all, a wonderful holiday in a wonderful hotel. Croatia exceeded our expectations. Breathtaking scenery and the weather was lovely for a September/October holiday. Perfect temperature. Sun all day. Cooler in the evening but always comfortable.

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi