Jagua

As part of our trip to Cuba we spend two night there. Check in was slow as in most hotle in Cuba, wifi only in reception area and you have to pay for it. Room Size was average but dirty, cupboards ready to collapse and you could see the pipes coming through. In the balcony the balcony bars were full of rust, When we open the wate in the bathrooom blackwate cate for 30 mins. We went to the reception to complain and they blame the area saying that was an area probelm. Being a big group we asked our fellow travellers and indeed another one two room had the same issue so it was a hotel problem and not an area issue, Food was actually good and we like the barbeque in the villa style house restauranys oppsite the hotel. \roasted pig was indeed very nice cooked and tasty. Next day buffet dinner was good for Cuba standards and same for Breakfast. Poor are rundown with lot of local the first day having parties there. It is o nthe beach side but quite a long walk to the city center. There is a mini-market for basic staff acrros the road.

I spent time at this hotel hosting 2 private group tours from Canada .the hotel and amenities are AMAZING . BUT cuba is now making transportation very difficult and very expensive for tourists ..we must only ride in yellow taxis , which are 4x as much money as a Cuban taxi .. many long term vacationers are thinking of going to a different country because of these issues ..tourists want an authentic cuban experience . Old cars taxi , visit the coutry side without costing an arm and a leg . It's unfortunate, Cubaes is seeing tough times and now pushing their tourists away ..

The exterior and lobby with many hanging ferns are attractive however the rooms, although reasonably well equipped are not at the same standard. Dinner and breakfast were both OK. I had views of the bay from my room. It was not up to the standard of some other Melia hotel at which I stayed in Cuba.