Boston

A centrally located hotel with smiling, courteous, and helpful staff (which is not very common in our experiences in the Czech Republic). Clean environments, a sufficiently spacious room furnished simply, and a minimalist bathroom. The breakfast buffet is good, with a variety of savory and sweet options. Fair prices. It is a bit complicated to reach the hotel by car, but there is the possibility of reserving some parking spaces.

The hotel is centrally located, a bit up to the hill. Clean room, comfortable bed and pillows. Good breakfast. Staff members, especially the young lady at reception, are friendly, polite and professional. The reception front desk closes at 6 pm. If you checking in later, you have to contact the property well in advance. Unfortunately,I didn't, and had to make around 40 calls on 3 different numbers provided. They answered only after 50 minutes of waiting. This was really annoying, just because I was tired after the trip, hungry and desperately needed to use the toilet.( Sorry for the details). After my calls answered, I got the access code and my keys. Easy. The hotel is situated in the quiet area, unfortunately, some customers at the hotel made a big noise in the middle of the night:at 3 pm, loudly kicking in the neighbours door, trying to get in, for a very long 40 mins... I had to get out and prevent it,if they did not stop, I'll call the police. I definitely had bad luck with this stay, it's not at all the hotel's fault, just my poor experience:( .

Very nice house nice rooms friendly staff. Quiet location central but in the second row breakfast a bit cramped. There is a bicycle storage room, we felt quite comfortable. Good value for money in Karlovy Vary