Clarion Congress Hotel

1 night stay in October 2024. Would expect far more in a hotel which claims to be a 4 star. Wellness centre accessible by stairs only, there is quite a hard access to an elevator, due to current works around the hotel probably. Receptionists could smile once a day at least, and should pay more attention to actual reservations - we have been charged for 1 dbl and 1 triple room, even if the change for 2 standard doubles has been confirmed; they did reimbourse the difference immediately, but they could spare an extra work. Minibars missing (room 641 does not have even the fridge). Toilet paper - single layer.... Hotel cosmetics and buffet breakfast - excellent.

The hotel is situated on the outskirts of the city of Ostrava but it is well connected to the center via trams or an hour long walk. The rooms are clean and tidy but definitely on the small side, not ideal if people arrive for a long time or with a lot of luggage. The breakfast has all the international staples but also local favorites and the room is tended by some lovely waitresses. The real downside is the gym which is located in a hidden part of the huge wellness area and it is also rather poorly equipped. If a gym fanatic, probably better to consider one of the local gyms for the daily workouts.

This is a nice hotel, without special atmosphere, like any other decent one anywhere. Good breakfast, comfy beds. Nothing special to say about this hotel, very ordinary, very clean. A bit too far from Ostrava centre. Pleasant receptionists