Hotel Jan Maria

We were forced to book this hotel during hockey world championships. First rip off: the prices have been increased more than 3 times to more than 400€!!!!! But that’s not all: upon arrival we were told that all wellness facilities are shut down: no whirlpool, no gym, no sauna. The advertising pictures for this facilities were still online on the hotel website. The hotel reception was more than unfriendly after complaints, the hotel manager was not available. Customer service in this hotel is more than poor!

Perfect place outside the centre of Ostrava for an overnight stay on a business trip. Travelling by car, there was a car park located in front of the hotel and without charge. The Hotel itself along with the room were very nice and clean. It has a good little restaurant next door but within the same building, perfect for dinner. Bedding and WIFI was great. Bathroom, nicely tiled and appealing. If anything, the rooms were a little warm but it should be noted that I did not make an attempt to adjust this. And to cap off the stay, Breakfast was superb. Having stayed at other establishments in Ostrava, I can safely say, for my value of my corporate allowance, I will definitely be returning.

The rooms were nice and spacious, the reception is friendly, though the level of English is limited. The breakfast is poor, both in choice, the quantity and the quality, for sure when compared to what the restaurant can offer for lunch and diner. Good for business trip, less suitable for families