Eurostars Thalia

The location was perfect for exploring Prague, as everything was walking distance. The room was larger than expected and came with everything we needed. The breakfast exceeded our expectations, and was very extensive. Staff was friendly during all of our interactions, and helpful. We did end up "losing" a very important ring during our stay here - we accidentally left behind a few bracelets and rings after we checked out, and when we called the hotel later in the day they said they still had the belongings. We went to retrieve them and were given everything expect the most expensive (and most important) item of jewelry. I'm not sure what exactly happened for only that one piece to be missing, but it did put a bit of a damper on an overall excellent stay.

I stayed at Eurostars Thalia with my family and, before arriving, I had expressly requested a quiet room by email, just to avoid night noise. Unfortunately, the request was not respected: the assigned room was exposed to continuous noises from the outside (trams and noises), making rest very difficult, especially for my wife who practically could not sleep. What is most perplexing is not only the noise itself (which can happen in a city), but the fact that, in the face of a clear and prior request, it has not been properly managed. If no family rooms were available in quieter locations, it would have been correct to notify us earlier, allowing us to evaluate alternatives. Structure and location are good, but the quality of sleep is crucial and, in this case, the experience was significantly affected.

Really nice hotel. Clean, very modern, large, comfortable bed and room. Staff absolutely lovely and location also very central. It’s a great base to explore and would definitely recommend.