Chili Hostel

Was my first time in Prague. Got some great recommendations from Vladimir at front desk and made our stay a lot more pleasant! Access to kitchen and bathrooms were clean. The heating works well and have a secondary Wi-Fi that also works as well as the reception.

I don't recommend this hostel at all. If I could give 0 stars, it would be equal to this place. We were there with group of 6 Friends. When we arrived, we were surprised that on reception you speak in english. It is not problem for me, but for somebody who don't speak english it would be problem. We payed for the room and also with some deposit 500kč, which is returned after you leave. They give you also bed sheets to put them on bed by yourself. They took us to our room. It was in the basement and it was something like cellar with toilet and shower. But it is also place for hotel staff and for storage of old things. I would not keep my personal stuff in there alone. If some of you watched a horror movie where somebody lock you in the room in basement and then kill you, this room definitely looked like this.room in cellar, without Windows, cold in there, bad bed, dirty sheets and other furniture. Working toilet was the only good thing in this place but the floor was not cleaned for a long time. We decided that we don't want to stay in here. So we took our personal stuff and decided to leave. On the reception they told us that they can't give us another room because of full capacity and they also won't return the money because we stayed in the room for few minutes and they have to clean it, but the only thing we did in the room was decided to leave. So we lost about 120€ and they returned us only deposit (500kč). We will never go back there. 0 stars.

I booked a room for 2 persons , i paid money and than when i arrived they told me you have an access only for 1 person and the second one must pay the same price apart . So they kept me without a room even that i had an email for my room . I was forced to search for another one at 6 pm and 3 degree celsus .No need to mention that they took even 16 euros from my card cause i didn't accept to pay double price and i canceled my booking . The manager is worse than the receptionest . Awerful experience