Club Hotel Praha

Very bad “hotel” three stars more like zero star! Noisy, noise pollution between rooms, staff very unhelpful, online property help non existent, manger I spoke with did not care or try to understand why I was annoyed! Room next door which had I door separating the two rooms allowed the two men to party all night long clearly taking drugs! No sleep, very poor internet. Room was dated and over priced. Honestly the worst I’ve stayed in world wide

You get what you pay for.....maybe. We stayed for four nights. The first night we asked to change rooms because we could hear a disco thumping away until 5am in the morning - this room was extremely basic and relatively uncomfortable with very very poor pillows which gave no support. when we asked for more that night they stated they didn't have any... Breakfast - again basic , always the same , no fruit, poor cereals, bread OK and honey and jam alright, lots of sausages if you like that sort of thing but how long had they been there?? Only one cup of coffee per guest in the morning else £2 / cup extra. The hotel manager and assistant were always watching you at breakfast - make sure you didn't take extras... Extra pillow charged , extra bed linen charged. No room cleaning at all. The room we were moved to was less noisy and a bit more comfortable but we had paid for a ensuite toilet but this one was shared. Avoid this at all costs. There is a central 'lounge' area and if any other guests choose to use this , drinking , smoking (what I am not sure but it sure smelt bad) that is awful and noisy too. Paid a 'key deposit' that the hotel have not refunded to us. The staff were at best miserable and very hard to understand. We have never felt we were in such a oppressive situation (even the door keys were an issue but that would take too long to explain - as would the strange character we found in the lift one morning - drunk as a skunk) and a wee bit scary.

How can I say : EUR 1 424.00 / 4 nights for a dirty place. Bedroom is like in a prison 20 years ago. No comments about the staff :( Breakfast: even if you are flexible, nothing to eat. Parking place It's a joke. To be honest, they have to destroy the place and build a new hotel PS : it can be strange to heard an exorcism session near to your bedroom each morning at 08 00 😞 If you don't ask new towels, they didn't change and didn't clean the bedroom At the reception 2 of 4 guys are not nice and disgusting a little bit Well we can regret this experience because It's my 4th trip in Praha and I Never had this kind of experience