Mamaison Riverside Hotel

A pleasant hotel located across the river from the Dancing House. I spent one night here. My room was quite small but had everything I needed. Although it was situated on the ground floor right next to the lift, it was quiet there. Breakfast was buffet style. The selection was standard but had everything I like. I would like to mention the very professional and pleasant attitude of the staff in this small restaurant where breakfast was served.

I'd like to leave this hotel a good review, but unfortunately the first 2 nights were dreadful: - Air con didn't work - the receptionist and the manager both claimed it was working, but the room was absolutely boiling, and I definitely had the right setting (per the receptionist's instructions). - It's also quite galling to stand in a room dripping with sweat while someone insists the aircon is working. There was an immediate and obvious improvement when I eventually managed to change rooms (at midnight on the second night) - They'd actually run out of fans. Not surprising, as while I was asking to change rooms someone else was complaining their aircon wasn't working - so it's clearly an issue. - The light in the wardrobe didn't switch off when the door closed. This meant light was blazing through the gap in the wardrobe doors, right onto the bed. I did contact the manager about the above, and they were polite, but largely dismissed my complaint. Which is fair enough - all I can do is share my experience, and it was an unpleasant one - and warn any visitors to check the aircon immediately if you are staying here!

Stayed at this hotel with my daughter for my birthday, best birthday ever!. Gorgeous room, excellent staff, our room was so spotlessly clean, the reception staff were all so so helpful&nothing was too much trouble for them, we will definitely return! Prague is the most beautiful place! ❤️