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Reviews from Guests

3.0/5

tripadvisor

166

Reviews

from real guests

Photos_On_The_Road

4

/

5

Nice Art Deco building in the city centre. Pleasant family hotel. Our room was spacious and comfortable with view over Venceslav Square. Some noise came from the street but the hotel is quiet and relaxing. Good breakfast and nice owner, very helpful.

Viaggiatricematandre

5

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5

Liberty style hotel in the center, simple, but nice and clean, with good spaces, top breakfast, the owners always friendly and super helpful, every time I go to Prague is a certainty, in a strategic location, but quiet at the same time.

Nottopanic

3

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5

The location is superb and the price was also very good, unfortunately, the staff were so rude it actually became comical. Upon arrival, the woman behind the reception desk wasn't even able to raise her head to acknowledge us as clearly whatever she was watching on tv was far more important than the annoyance of pesky guests trying to check in. Eventually, when we were starting to wonder if we were going to be left standing there for the night, she asked for our passports and left a room key on the counter which we assumed was for the room we were to be staying in but we're still not 100% on that one. When we were leaving the hotel to go into town, we attempted to hand our room key to the same woman but, unsurprisingly, she wanted nothing to do with us! Instead, she pointed (grunted might be more accurate) to a hole in the reception desk where we were to drop our key into. On reflection, the hole was roughly two feet away from her so we were completely at fault for once again disturbing her from her television programmes. Although we stayed in the hotel for three nights, the room was not cleaned once. The bed was never made, the towels never changed, the bins never emptied etc etc. We even had to go down to reception to request a role of toilet paper for the room which then became its own ordeal. I have been to Prague numerous times and will definitely be going again but we certainly won't be staying here again. Location is great and to be fair, there was no issue with the room on arrival but once there, they couldn't care less about you

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi