A city hotel break , we stayed for 3 nights , location is good , a block away from the main shopping area. We arrived on the Friday evening and left on Monday morning , I think it is safe to say , there was zero interaction from any staff member , zero engagement. You can wander into the hotel at will , there is no concierge or valet , the reception area feels like a hotel terminal , breakfast is plentiful but feels like a factory , guests in , guests out. The room was fine , basic , clean except the carpet which has seen better days and led to us wearing the provided slippers throughout our stay. Its not to say there is anything bad about our stay , it was a 3 day break so what do you actually want or need , I guess it just is a base and place to sleep at night , however there seemed to be no hospitality in the whole experience which is perhaps a pity and a sign that they should do more to engage with their guests.
