Marriott Prague

We booked our stay in marriott and stay for 3 days with my family..we are so happy that the guy in the room service is very kind and polite i remember that his name was john Michael but he told us that they call him in marriott as JM we are so happy because early in the morning my father went down to the restaurant and came back to there room as Jm saw my father near the hallways looking for there room so as my father tell me mr Jm helped my father to find there room and helped my father to walk because he is old enough to walk that far untill my mom saw them both. .and my mom was so happy .and also that morning we order our breakfast and mr JM bought our order in our room he properly explain all that we order. We are so happy that some of your staff like mr jm was so nice to served us. We really appreciate how mr jm helped my father and served our food. Hopefully we will see next mr jm again in your hotel.

Well located hotel. Breakfast isn't very good. It's not worth buying. The hotel has a good gym.

My partner & myself stayed at this supposed 5 star Hotel in Prague for three nights in early July. We were late arriving due to flight delays from Southampton. On arrival we were shown to our room by our tour guide. The room was dull, drab and had no welcoming vibe whatsoever. No coffee maker was provide as has always been the case in all other 5* hotels we have stayed in. Instead what was provided was sachets of stale Nescafé coffee, no coffee creamer or milk in the fridge! When we inquired about milk, we were told it could be provided for a charge. There was no blackout blind, just curtains that did not close fully. The only view was a concrete wall. To make matters worse, each day we had to ask for our room to be made up as it was not done when we came back to the hotel after 6 hours out enjoying Prague. This is NOT a 5* Hotel. As the booking was made by our tour company, we had no choice but to accept it.