Skagen Strand Holiday Centre

We were on a spa day last Sunday with my mother-in-law and mother-in-law. Our original booking was unfortunately cancelled two days earlier, but we were promised that we would get a little extra as compensation when we arrived at a later time. Unfortunately, the experience did not live up to our expectations. What was marketed as a spa experience was more like a regular swimming pool with cold water. The sauna only worked in short intervals of about two minutes at a time, and the steam bath was completely out of operation. Overall, therefore, the experience was very disappointing and we didn’t feel that we had the relaxing spa experience we had looked forward to – not even despite the promised compensation. The only thing that was worth the trip was the restaurant, where we got delicious food and a really good service. Unfortunately it was the only thing that lived up to our expectations

⭐⭐⭐ I am a little split over this review. I was out with my mother-in-law and mother-in-law for a spa day. Our original booking was cancelled by the resort, and as compensation we were promised a lot extra. That is why we met up with high expectations. Unfortunately, the spa experience did not live up to what we had been put in view. We had expected a quiet spa area, but were welcomed by one common pool, where there were also children. It wasn’t the spa experience we had imagined. The water was cold, you had to get out of the basin to light bubbles in the cave, the sauna only worked for a few minutes before it could not be turned on again, and the steam bath was out of operation. When we made the staff aware of it, they seemed surprised and sorry but later we heard that the steam bath had actually been out of operation for about 14 days. I find that very disappointing, especially when you pay for a spa day. Guests should be informed in advance. The most frustrating was almost that after the cancellation of our first booking we had been promised extra as compensation. Therefore, it felt honestly as if we were promised more than the place could deliver. Fortunately, the restaurant was a completely different experience. The food was really delicious, and Marianne, who worked that day, delivered some of the best service I have long experienced. She was smiling, attentive and made us feel very welcome. She is the main reason why this review ends up at 3 stars. I would not drive the trip again for the spa day, but I would undoubtedly drive it again for the restaurant, the good food and the fantastic service from Marianne.

We had a single night stay in the smallest of their holiday apartments. We could have stayed longer. It was a super nice apartment with plenty of space and good facilities at the resort.