The Lodge Billund

3.0 / 5

•

3 Nordmarksvej, Billund, Denmark 7190

Reviews from Guests

3.0/5

667

Reviews

from real guests

683RichardM683

Visiting a business in Billund and advised to stay at the lodge. One thing I learnt is don’t get a taxi outside the airport they aren’t happy as the hotel is 10 mins drive. Get an Uber! Hotel is very clean, very quiet and the rooms are lovely. Shower was the only downside in the hotel room. All in all a good stay.

257stepheng

Overall, we enjoyed our stay at The Lodge (2 Adults and 2 kids, aged 6 & 8). The room was nice, and general hotel cleanliness was good. The pool and games room amenities were enjoyed by all too. The housekeeping, however, can only be described as a bit strange. I understand that some of it will just be down to Danish culture; but we still felt perplexed: After our first nights sleep, we left the room and returned later in the day to find the housekeeping had been in: They left us a note on the table saying that they are "Happy to make beds, just not teddy bears... If you'd like the bed made, it needs to be clear of personal items". We found this rather odd... in any other hotel we've stayed in, the housekeeping normally just makes the bed and tucks the teddy into the covers. The kids teddy bears in question were small, not excessive. Secondly, as others have said, there is a sign asking you to recycle plastics by leaving it on the desk.. but in our 5 night stay, the bottles weren't cleared once.. so we had a pile of bottles on the desk. Thirdly, the tea and coffee cups were never replaced.. we had dirty cups lying about for days. Since housekeeping didn't replace them, we had to go in search of fresh cups from reception every day. They also didn't replenish tea/coffee/milk sachets at any point - so a guest staying 1 night gets the same amount of tea/coffee as someone staying for 5. As I say, it's not a bad hotel by any means. Staff were friendly enough, breakfast was decent, and it's in a great location - it's just a shame that the housekeeping (or lack of) let's it down by a couple of stars.

lisan988

Super nice staff. Free ice cream for children at arrival. Great area for children(own small indoor football field) as well as a lovely gym on the ground floor. Breakfast is very good. Only attraction for some worn and broken hotel room.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Free Wifi

Internet

Pets allowed

Kids club

Family/child friendly

Family Rooms

Playground

Hot Tub

Sauna

Fitness Center

Bar

Outdoor recreational features

Meeting/Banquet Facilities

Designated Smoking Area

Hindi Spoken

Garden

Fax/Photocopying

Norwegian Spoken

Icelandic Spoken

Vending machine

Smoke-free property

Ticket Service

German Spoken

Room sanitization opt-out available

Restaurant

Car park [free of charge]

Wi-Fi in public areas

Heating in public area

Non-smoking Rooms

Babysitting/Child Services

Portuguese Spoken

Guest rooms seal after sanitization

Staff trained in safety protocol

Swimming pool [outdoor]

Lockers

Hair/Beauty Salon

Anti-viral cleaning products

Hungarian Spoken

Snack Bar

Physical distancing of at least 1 meter

Tours

Dutch Spoken

English Spoken

Currency Exchange

Hand sanitizer

Terrace

Contactless check-in/out

Room Service

Daily Housekeeping

Business Center

Nightclub/DJ

Alternative meal arrangement

Game Room

24-Hour Front Desk

Japanese Spoken

Laundry

Casino

Shared Lounge/TV Area

Ironing Service

Hot water linen and laundry washing

Allergy-free rooms

Invoice provided

Doctor/nurse on call

Indonesian Spoken

First aid kit

Protective screens in common areas

Swedish Spoken

Table Tennis

Cashless payment service

Facilities for Disabled Guests

Swimming pool

Elevator

Security [24-hour]

Danish Spoken

Breakfast service

Buffet-Style Restaurant

Free Wifi

Internet

Pets allowed

Kids club

Family/child friendly

Family Rooms

Playground

Hot Tub

Sauna

Fitness Center

Bar

Outdoor recreational features

Meeting/Banquet Facilities

Designated Smoking Area

Hindi Spoken

Garden

Fax/Photocopying

Norwegian Spoken

Icelandic Spoken

Vending machine

Smoke-free property

Ticket Service

German Spoken

Room sanitization opt-out available

Restaurant

10 Available Room Types

Avenue

22 Square Meter

Electric Kettle

Hair dryer

Private bathroom

Free Toiletries

Towels

Walk-in shower

Free Wifi

Radio

Cable Channels

Telephone

Air Conditioning

Blackout curtains

Heating

Hypoallergenic

Linens

Sleep comfort items

Socket near the bed

Tea/Coffee Maker

Minibar

Daily housekeeping

Carpeted

Desk

Sofa

Trash cans

Hardwood/Parquet floors

Wardrobe/Closet

Clothes Rack

Ironing Facilities

Safe

Safety/security feature

Smoke detector

Balcony/Terrace

Refrigerator

Sitting Area

Shower

Non-smoking

Extra Long Beds (> 6.5 ft)

Fold-up bed

Room service [24-hour]

Garden Suite Balcony

Heating

Non-smoking

Carpeted

Electric Kettle

Pets allowed in room

Blackout curtains

Minibar

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Desk

Balcony/Terrace

Towels

Sleep comfort items

Shower

Free Toiletries

Hair dryer

Iron

Extra Long Beds (> 6.5 ft)

Clothes Rack

Sitting Area

Room service [24-hour]

Garden Suite Top Floor

Heating

Non-smoking

Carpeted

Electric Kettle

Pets allowed in room

Blackout curtains

Minibar

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Desk

Balcony/Terrace

Towels

Sleep comfort items

Shower

Free Toiletries

Hair dryer

Iron

Extra Long Beds (> 6.5 ft)

Clothes Rack

Sitting Area

Room service [24-hour]

Courtyard Terrace

Heating

Non-smoking

Carpeted

Patio

Electric Kettle

Blackout curtains

Minibar

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Desk

Towels

Sleep comfort items

Shower

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Extra Long Beds (> 6.5 ft)

Sitting Area

Room service [24-hour]

Garden Room Terrace

Heating

Non-smoking

Carpeted

Patio

Electric Kettle

Pets allowed in room

Blackout curtains

Minibar

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Desk

Towels

Sleep comfort items

Shower

Free Toiletries

Hair dryer

Extra Long Beds (> 6.5 ft)

Fold-up bed

Room service [24-hour]

Facilities Details

Pool and Spa

Sauna

Hot Tub

Fitness Center

Food & Drink

Vending machine

Restaurant

Snack Bar

Buffet-Style Restaurant

Bar

Room Service

Alternative meal arrangement

Breakfast service

Front Desk Services

Ticket Service

Lockers

Currency Exchange

24-Hour Front Desk

Activities

Table Tennis

Entertainment and Family Services

Smoke-free property

Heating in public area

Babysitting/Child Services

Kids club

Family/child friendly

Contactless check-in/out

Nightclub/DJ

Casino

Invoice provided

Playground

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Business Center

Shops

Hair/Beauty Salon

Common Areas

Terrace

Game Room

Shared Lounge/TV Area

Cleaning Services

Room sanitization opt-out available

Guest rooms seal after sanitization

Staff trained in safety protocol

Anti-viral cleaning products

Physical distancing of at least 1 meter

Hand sanitizer

Daily Housekeeping

Laundry

Ironing Service

Hot water linen and laundry washing

Doctor/nurse on call

First aid kit

Protective screens in common areas

Cashless payment service

Languages Spoken

Hindi Spoken

Norwegian Spoken

Icelandic Spoken

German Spoken

Portuguese Spoken

Hungarian Spoken

Dutch Spoken

English Spoken

Japanese Spoken

Indonesian Spoken

Swedish Spoken

Danish Spoken

Internet Access in public areas

Free Wifi

Wi-Fi in public areas

Internet

Miscellaneous

Garden

Car park [free of charge]

Non-smoking Rooms

Swimming pool [outdoor]

Family Rooms

Tours

Outdoor recreational features

Allergy-free rooms

Designated Smoking Area

Facilities for Disabled Guests

Swimming pool

Pets allowed

Elevator

Security [24-hour]