Four Points Flex by Sheraton Copenhagen City

3.0 / 5

•

14 Helgolandsgade, Copenhagen, Denmark 1650

Reviews from Guests

3.0/5

584

Reviews

from real guests

yianniz2026

It’s a good location , but also noisy and on one side across the road is a homeless shelter run in a converted church , so late at night there’s all this street upheaval with people carrying on the footpath waking everyone up. Also the room I got is absolutely tiny . And there is only one layer of block out curtain , but not light sheer white curtain to let light in with privacy. Because there is a big old apartment building opposite I have to have the curtains drawn for privacy, so I’m sitting there in the dark or have a light on during the day . This place is not value for money . Yes the staff are nice but that’s not enough . Also the lift was broken when I arrived so I had to walk up stairs with heavy luggage. The room is so small there are no amenities. Only a bad , tiny table and a rack . The bathroom is updated but very small .

ardaagacli

A terrible hotel with filthy rooms and disrespectful staff. As soon as we checked into the hotel and went up to our room, we were met with a dirty room and immediately wanted to check out. However, they haven't refunded the money for our three-day reservation. I would definitely not recommend this hotel.

839jenf

Great location, super staff. My room was very clean and I really enjoyed my stay. Arrived about an hour early but they let me check in. Solo traveler so had a single room which was perfect for me. Very pleased with this choice.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Free Wifi

Internet

Pets allowed

Family/child friendly

Family Rooms

Bar

Meeting/Banquet Facilities

Designated Smoking Area

English Spoken

Hot water linen and laundry washing

Valet Parking

Car park [charges apply]

Car park [on-site]

Icelandic Spoken

Souvenir/Gift Shop

Smoke-free property

Ticket Service

Daily disinfection in all rooms

German Spoken

Hand sanitizer

Staff trained in safety protocol

Terrace

Shared stationery removed

Safe dining setup

Contactless check-in/out

Room sanitization opt-out available

Indonesian Spoken

Free face masks

Room Service

First aid kit

Korean Spoken

Lockers

Wi-Fi in public areas

Hair/Beauty Salon

Daily disinfection in common areas

Ironing Service

Nightclub/DJ

Heating in public area

Sanitized kitchen and tableware items

Cashless payment service

Anti-viral cleaning products

Non-smoking Rooms

Snack Bar

Rooms sanitized between stays

Physical distancing of at least 1 meter

Elevator

24-Hour Front Desk

Security [24-hour]

Tours

Latvian Spoken

Breakfast in the Room

Daily Housekeeping

Casino

Danish Spoken

Dutch Spoken

Shared Lounge/TV Area

Game Room

Breakfast service

Buffet-Style Restaurant

Free Wifi

Internet

Pets allowed

Family/child friendly

Family Rooms

Bar

Meeting/Banquet Facilities

Designated Smoking Area

English Spoken

Hot water linen and laundry washing

Valet Parking

Car park [charges apply]

Car park [on-site]

Icelandic Spoken

Souvenir/Gift Shop

Smoke-free property

Ticket Service

Daily disinfection in all rooms

German Spoken

Hand sanitizer

Staff trained in safety protocol

Terrace

Shared stationery removed

Safe dining setup

Contactless check-in/out

10 Available Room Types

Single Room, 1 Twin Bed

Towels

Heating

Sleep comfort items

Non-smoking

Shower

Iron

Private bathroom

Hair dryer

Daily housekeeping

Free Wifi

Desk

Double or Twin ECONOMY

Standard Room, 1 King Bed with Sofa bed

Towels

Heating

Sleep comfort items

Non-smoking

Shower

Iron

Private bathroom

Hair dryer

Daily housekeeping

Free Wifi

Desk

Double Room, 1 Double Bed

Towels

Heating

Sleep comfort items

Non-smoking

Shower

Iron

Private bathroom

Hair dryer

Daily housekeeping

Free Wifi

Desk

Standard Double Room, 1 King Bed

Towels

Heating

Sleep comfort items

Non-smoking

Shower

Iron

Private bathroom

Hair dryer

Daily housekeeping

Free Wifi

Desk

Facilities Details

Parking and Transportation

Valet Parking

Food & Drink

Breakfast service

Room Service

Snack Bar

Buffet-Style Restaurant

Bar

Breakfast in the Room

Front Desk Services

Ticket Service

Lockers

24-Hour Front Desk

Entertainment and Family Services

Smoke-free property

Contactless check-in/out

Nightclub/DJ

Heating in public area

Family/child friendly

Casino

Business Facilities

Meeting/Banquet Facilities

Shops

Souvenir/Gift Shop

Hair/Beauty Salon

Common Areas

Terrace

Shared Lounge/TV Area

Game Room

Cleaning Services

Hot water linen and laundry washing

Daily disinfection in all rooms

Hand sanitizer

Staff trained in safety protocol

Shared stationery removed

Safe dining setup

Room sanitization opt-out available

Free face masks

First aid kit

Daily disinfection in common areas

Ironing Service

Sanitized kitchen and tableware items

Cashless payment service

Anti-viral cleaning products

Rooms sanitized between stays

Physical distancing of at least 1 meter

Daily Housekeeping

Languages Spoken

English Spoken

Icelandic Spoken

German Spoken

Indonesian Spoken

Korean Spoken

Latvian Spoken

Danish Spoken

Dutch Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Car park [charges apply]

Car park [on-site]

Designated Smoking Area

Non-smoking Rooms

Family Rooms

Elevator

Pets allowed

Security [24-hour]

Tours