Marriott

Stayed here for 4 nights, traveling with wife and two kids on vacation. Overall, we were happy with our stay, and would def stay here again. We requested two connecting rooms and received them, which is a huge deal for our overall happiness. The rooms were spacious, which is a big deal when you're traveling as a family. I slept well here, the bed on the firm side, which I like. And the hotel was very quiet despite being pretty busy. The location is scenic and peaceful, with nice views of the water. Had a glass of wine and sat outside one nice, which was beautiful. Its also a pretty easy walk to most of what Copenhagen had to offer. There were a few strange service interactions. We called down to ask about having dinner at the hotel restaurant, and were told they'd call us right back with an answer. And then didn't. And when we followed up, confusion ensued. We called about room service tea, and were told that the hotel didn't have any (?!) despite it being on the menu. And then of course found out they had tea at the hotel the next day. At the same time, they helped organize travel to and from the airport flawlessly. And we had several other helpful interactions. So service certainly wasn't all bad. I'm not sure the experience qualifies as 5 star. The bathrooms are a bit dated and beat up, overall hotel style a bit dated, breakfast buffet was a bit of a cattle call, etc. But I would not hesitate to stay here again. Worked out great for us.

not a great experience. had brunch yesterday. stood in a long line, the young girl who checked our reservation was unsmiling, tense and obviously not comfortable at the simple job. food selection quite ordinary. not what we had expected from such a high end hotel. brunch food selection was no different from breakfast, except the hot meat dish. when we wated the meat we asked the person who carved and served it for a slice and asked what the meat was, he said he didnt know!!! we could see it was pork roast. it is difficult to make pork roast tough, but the cook had managed it. hard to cut thru and hard to chew. all he had to do is to cook it a bit longer. our used dishes were not picked up after each serving, so our little table was cluttered by used plates and glasses and cups while we ate. no, not a 4-star place.

The restaurant was one of the worst I ever been to. The food was awful.