First Marina

2.0 / 5

•

Vedbaek strandvej 391, Vedbaek 2950, Denmark

Reviews from Guests

2.0/5

100

Reviews

from real guests

Paradise783837

Unfortunately, my experience was disappointing. After returning to my room, I discovered that a packaged snack I had left behind had been partially eaten. When I reported it to the hotel, I was repeatedly told there was “no way” housekeeping had taken anything and that there was nothing they could do. The most frustrating part wasn’t the missing snack—it was how my concerns were handled. Rather than investigating the situation or acknowledging why I felt uncomfortable, I was essentially told that if I wanted to file a police report, I could. I no longer felt comfortable staying there and checked out early. After filing a police report and providing the documentation to American Express, I was eventually refunded for the unused nights of my stay. Every hotel can make mistakes. What matters is how they’re handled. I would have appreciated empathy, a willingness to investigate, and an effort to make the situation right. Instead, I left feeling dismissed and uncomfortable. I hope management takes guest concerns more seriously in the future, especially when those concerns involve trust and security.

janpD906SL

A hotel that is not of the latest date, though without it seems worn out. It's clean and clear. After a minor “complaint” about a room, we were immediately moved to another room. Very helpful and welcoming staff everywhere where we half contact with them. Nice facilities and very versatile. Staff carry the hotel's standard up. “Seven dishes menu” in the restaurant is closer to three small aperitifs than three menus. The quality of the food is ok, without becoming a culinary experience, again a friendly, competent and welcoming staff.

bibob28

Pure nice go food however are the premises and rooms to the aging side however clean and neat beautifully located v vedbek harbour and quiet at evening Easy parking also arbbiler evt m trailer

Facilities Details

Free Parking

Free Wifi

Playground

Coffee/tea maker

Fitness Center

Laundry

Parking (limited spaces)

On-site accessible self parking

Ticket Service

Indoor fireplace

Horseback Riding

Elevator

Bicycle Rental

Accessible route to the registration desk

Kids facilities

Garden

Newspapers

Baggage Storage

Pool Table

24-Hour Front Desk

Smoke-free property

Snack Bar

Desk/workspace

Terrace

Free Parking

Free Wifi

Playground

Coffee/tea maker

Fitness Center

Laundry

Parking (limited spaces)

On-site accessible self parking

Ticket Service

Indoor fireplace

Horseback Riding

Elevator

Bicycle Rental

Accessible route to the registration desk

Kids facilities

Garden

Newspapers

Baggage Storage

Pool Table

24-Hour Front Desk

Smoke-free property

Snack Bar

Desk/workspace

Terrace

9 Available Room Types

Standard Double Room

Towels

Heating

Sleep comfort items

Non-smoking

Free Toiletries

Toilet

Kids shampoo

Toiletries

Separate shower/bathtub

Blackout curtains

Wardrobe/Closet

Entire unit wheelchair accessible

Hair dryer

Daily housekeeping

Free Wifi

Extra Long Beds (> 6.5 ft)

Comfort Quadruple Room

Towels

Heating

Sleep comfort items

Non-smoking

Free Toiletries

Toilet

Kids shampoo

Toiletries

Pets allowed in room

Separate shower/bathtub

Blackout curtains

Wardrobe/Closet

Entire unit wheelchair accessible

Hair dryer

Daily housekeeping

Free Wifi

Extra Long Beds (> 6.5 ft)

Economy Double Room

Towels

Heating

Sleep comfort items

Non-smoking

Free Toiletries

Toilet

Kids shampoo

Toiletries

Pets allowed in room

Separate shower/bathtub

Blackout curtains

Wardrobe/Closet

Hair dryer

Daily housekeeping

Free Wifi

Extra Long Beds (> 6.5 ft)

Superior Double Room, Sea View

Towels

Heating

Sleep comfort items

Non-smoking

Free Toiletries

Toilet

Kids shampoo

Toiletries

Separate shower/bathtub

Blackout curtains

High floor

Wardrobe/Closet

Hair dryer

Daily housekeeping

Free Wifi

Panoramic Penthouse

Towels

Heating

Sleep comfort items

Non-smoking

Free Toiletries

Toilet

Kids shampoo

Toiletries

Separate shower/bathtub

Blackout curtains

Wardrobe/Closet

Hair dryer

Daily housekeeping

Free Wifi

Fireplace

Extra Long Beds (> 6.5 ft)

Facilities Details

Pool and Spa

Fitness Center

Parking and Transportation

Parking (limited spaces)

Bicycle Rental

Free Parking

Food & Drink

Snack Bar

Front Desk Services

Ticket Service

Newspapers

Baggage Storage

24-Hour Front Desk

Activities

Horseback Riding

Pool Table

Entertainment and Family Services

Kids facilities

Playground

Smoke-free property

Common Areas

Terrace

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Miscellaneous

On-site accessible self parking

Indoor fireplace

Coffee/tea maker

Elevator

Accessible route to the registration desk

Garden

Desk/workspace