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Reviews from Guests

4.0/5

tripadvisor

1,182

Reviews

from real guests

255mariab

5

/

5

From the moment we arrived at Tortuga Bay it was magical. The welcome was exceptional with so much warmth. The assigned ambassador was lovely. The room upgrade with the view brought tears to my eyes. The beauty and serenity of the grounds are amazing. A hammock or two, a soccer ball … invited their enjoyment. The grounds in front of of the individual villas are majestic. Can’t wait to return.

deborarcp

5

/

5

My husband, son, daughter-in-law, 15-month-old grandson, and I stayed at this hotel for one week. We had an incredible time. The hotel is fantastic—everything is tasteful, beautiful, and pleasant. The staff is wonderful; they went out of their way to please us and fulfilled every request. They were truly extremely thoughtful, friendly, and polite. Special mention goes to the staff members we interacted with most, such as Victor, Daniela, Wilco, Bernardo, Yoyo, and Yocasta. Everyone else was great too, but these were the ones we dealt with the most. There are plenty of activities to enjoy (don't miss the Ecological Reserve with its wonderful freshwater lagoons). The food was excellent at all the restaurants we visited (there are several within the Punta Cana Resort complex), and the beaches are beautiful; all in all, it was a truly delightful and wonderful week. We plan to return next year with more family members.

brookej454

5

/

5

What a wonderful vacation my family and I had at Tortuga Bay Puntacana! The staff is world class. All of them were very kind, responsive, attentive and dedicated to making sure we had everything we needed for an enjoyable getaway! The hotel is beautiful and clean, the food was AMAZING and the staff made our trip unforgettable. We enjoyed La Yola (so beautiful), Bamboo ("best steak ever"), and a private chef dinner at our Villa (the waiter, Wilco, made the evening super fun and relaxing). Even my picky teenagers loved all the food. Swimming in the Ecological Reserve, (which comes with the stay) was a highlight of the trip! The water is beautiful and we spotted many turtles and fish swimming right along side us. The golf carts and bikes made it easy and fun to get around the property and the staff continues to check in to make sure your stay is going smoothly. Finally the Cana Beach club had a wonderful pool and beach for us to enjoy as well. If you are looking for a relaxing getaway to the DR with first class service, select Tortuga Bay Puntacana.

Facilities Details

Free Wifi

1 Available Room Types

JUNIOR SUITE OCEAN VIEW
JUNIOR SUITE OCEAN VIEW

JUNIOR SUITE OCEAN VIEW

Facilities Details

Internet Access in public areas

Free Wifi