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Reviews from Guests

2.0/5

tripadvisor

96

Reviews

from real guests

I4479SSfabios

3

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5

The hotel is centrally located but needs renovation works, the room was large enough for 3 pax, but there was no air condition and the day we stay (July) was very hot and we hardly slept. The rest is ok, the hotel has also a small indoor swimming pool. The restaurant seemed nice and ok but we unfortunately we went to a restaurant close by and we ate bad...so I suggest to try the hotel restaurant (in summer if you are scandic member you get 10% discount and in some case you can also get 5 euro voucher. The breakfast was very good, there is also a free parking on the roof. There was also some noise as the room was at the second floor and due to heat we had to sleep with windows opened.

jpvhel

1

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5

As I always want to say something positive on my reviews, I'd start this review stating that location of Scandic City is excellent as it's right in the middle of everything but still the rooms are fairly quiet. Also, some of the staff members were pleasant. Other than that everything else in this property was bad or worse. The rooms are like straight from a ghetto, I really felt uncomfortable walking with bare feet on the dirty floor. The bathroom was dated with too small shower curtain and every detail was just crying to be demolished and rebuilt. As there is no A/C, the room felt like oven. The small table fan didn't do much. All public spaces were tired and worn, and the restaurant in which the breakfast was served, reeked 1980's so badly that it was almost surreal. The breakfast was uninspiring and it seemed that there was zero effort to show anything of the rich Carelian culinary heritage, which in a way I can sort of understand in a chain hotel. To add insult to injury, there is only limited amount of free parking space on the roof, and we didn't get any so we had to pay for our parking. I almost feel sorry for the hotel staff that they need to work with a product this bad. My advise is to stay away from here and invest few euros more for a nicer hotel. There is a reason why this Scandic is so much cheaper than the other major chain hotels in the city!

EyeExist

2

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5

A tired hotel in need of renovation. Stayed one night but had little to no sleep. There is no A/C in the room and you can only open a small narrow window. Outside was a huge compressor starting every now and then so you can forget anything about sleep. Staff is very friendly and lobby looks promising but the room looked very tired. Bathroom was just in ok shape but quite grubby. Why have a filthy filthy bottle opener on the wall. Having stayed both at Sokos and Patria I will definitely not choose this hotel next time in Lappeenranta. No sleep from noise and heat is a disqualifier.

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi