BEST WESTERN ILE DE FRANCE

Unbeatable value for money The spaces are very comfortable, the setting is magnificent. The breakfast was hearty and fresh. The welcome was warm. Yes the building is a bit old and some work is to be expected but frankly compared to hotels at the same price we are well above in service. I was very reassured after having been afraid while reading some reviews.

Surrounded by by vineyards, the Chateau offers a beautiful restaurant and bar with great views and very good food and service. The rooms are spacious and also provide beautiful views. And when Chateau's restaurant was closed, they recommended and great restaurant in Reims (about 20 minutes away).

This hotel does not meet the BEST WESTERN label standards This is a hotel at the end of its life: Empty and sordid lobby Only the rooms are acceptable The common areas are degraded (back rooms resembling a dump with loose items) Unacceptable reception for a BEST WESTERN hotel. I had booked 3 rooms, and I asked if I could check in before noon. Response: I cannot guarantee anything, we will see if that is possible In addition, there was a general power outage Returning in the middle of the night, there was no lighting to the rooms or afterwards, we had to manage on our own The breakfast for which payment was requested as soon as we entered the lobby during check-in was not served, and I am still waiting for the refund TO BE BANNED