MERCURE VICHY THERMALIA

3.0 / 5

•

1 AVENUE THERMALE, VICHY, 03200

Reviews from Guests

3.0/5

819

Reviews

from real guests

jk587

Very clean & comfortable room. Nice and quiet, fully functioning Air Conditioning. Decent food & breakfast. Staff helpful. No issues throughout my 5 day visit.

sojam28

The welcome is not worthy of a 4-star hotel, no smiles and no friendliness. Very impersonal room decor; moreover, we were not informed that this room was reserved for people with disabilities, which is why we were surprised in the bathroom.... This did not pose a problem for us, but generally, in other places, we are warned.... The breakfast staff, on the other hand, is very friendly and attentive.

Whitsends

I really do not know how this hotel can claim to be a 4 star establishment. OK the location is good and the bed clean and comfortable (and the communal areas smell nice - which is more then can be said about the Ibis in Epernay). BUT, the place is a souless building site, the staff off hand at best. If this is not a functioning hotel close it. We knew there was no restaurant but there is no pool or comfortable areas OR atmosphere. Only one tea bag, no milk, no tissues, no sanitary bags and an empty water bottle (fill your own on the landing). Once again, no mention of Accor loyalty scheme. We are IHG loyal but thought we would give Accor ago (when in France…limited IHG). Never again.

Facilities Details

Free Wifi

Spa

Fitness Center

Laundry

Skiing

On-site accessible self parking

Toiletries

Golf course [on-site]

Turkish/Steam Bath

Elevator

Vending machine

Meeting stationery

Accessible route to the registration desk

Windsurfing

Accessible public restrooms

Garden

Baggage Storage

24-Hour Front Desk

Smoke-free property

Self Parking

Desk/workspace

Terrace

Free Wifi

Spa

Fitness Center

Laundry

Skiing

On-site accessible self parking

Toiletries

Golf course [on-site]

Turkish/Steam Bath

Elevator

Vending machine

Meeting stationery

Accessible route to the registration desk

Windsurfing

Accessible public restrooms

Garden

Baggage Storage

24-Hour Front Desk

Smoke-free property

Self Parking

Desk/workspace

Terrace

3 Available Room Types

Superior Room, 2 Twin Beds

Smoking allowed

Sleep comfort items

Satellite Channels

Iron

Soundproof

Blackout curtains

Minibar

Wardrobe/Closet

Bathtub or Shower

Free Wifi

Towels

Tea/Coffee Maker

Desk

Free Toiletries

Slippers

Private bathroom

Hair dryer

Air Conditioning

Clothes Rack

Free bottled water

Room service [24-hour]

Privilege, Room, 1 Double Bed

Smoking allowed

Sleep comfort items

Satellite Channels

Iron

Soundproof

Blackout curtains

Minibar

Wardrobe/Closet

Bathtub or Shower

Free Wifi

Towels

Tea/Coffee Maker

Desk

Free Toiletries

Slippers

Private bathroom

Bathrobes

Hair dryer

Air Conditioning

Clothes Rack

Free bottled water

Room service [24-hour]

Superior Room, 1 Double Bed

Smoking allowed

Sleep comfort items

Satellite Channels

Iron

Soundproof

Bar

Blackout curtains

Minibar

Wardrobe/Closet

Bathtub or Shower

Free Wifi

Towels

Tea/Coffee Maker

Desk

Free Toiletries

Slippers

Private bathroom

Entire unit wheelchair accessible

Hair dryer

Air Conditioning

Clothes Rack

Free bottled water

Room service [24-hour]

Facilities Details

Pool and Spa

Turkish/Steam Bath

Spa

Fitness Center

Parking and Transportation

Self Parking

Food & Drink

Vending machine

Front Desk Services

Baggage Storage

24-Hour Front Desk

Activities

Skiing

Windsurfing

Entertainment and Family Services

Meeting stationery

Smoke-free property

Common Areas

Terrace

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Miscellaneous

On-site accessible self parking

Toiletries

Golf course [on-site]

Elevator

Accessible route to the registration desk

Accessible public restrooms

Garden

Desk/workspace