Mona Lisa Neris les Bains

We booked this hotel and the experience was extremely disappointing. As soon as we arrived, we noticed an accumulation of problems that simply do not allow us to enjoy a stay in good conditions. The room was not equipped with heating, which made it very uncomfortable. The carpet was littered with stains and the general condition of the room showed a clear lack of maintenance. The bedding was dirty: we even found hair under the duvet, which is totally unacceptable. The bathroom was almost unusable. The shower was so small that it was difficult to get in, and the whole thing gave the impression of neglect. The extractor/air conditioner was visibly soiled. We were also very surprised by the presence of multiple improvised electrical connections: extension cords placed on the ground, multi-plugs to power the TV and kettle... The installation seemed far from secure. The decorative cushions and covers were worn, stained and visibly unmaintained. Faced with all these observations, we did not even wish to ask for a change of room: the general state of the establishment did not inspire confidence. We preferred to leave immediately and give up our stay.

Welcome by the person at the reception Price correct for the room, but missing a bedside table and lighting on one side of the bed. Breakfast at 12€ does deserve this award. It was missing sausage. There was no more pastries, I asked the waiter.....I waited in vain the pastries did not arrive; I think the hotel provides its buffet in tense flow and fears leftovers Attention no parking and blue zone on weekdays

Have spent one night in a family room with dinner (3 people). The hotel is located in the heart of the city. Easy to park. Very Good Welcoming. The rooms are old but comfortable. The dinner was hearty and very good, we feasted! We will return to this hotel if we pass through this municipality.