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Reviews from Guests

3.0/5

tripadvisor

570

Reviews

from real guests

112dancyd

1

/

5

The person who cleans my room has stolen my black new very expensive pants. Please, if you have a camera, check room 110 two days ago. We arrived at the hotel on 02.10 ,on 03.10 my pants were not stolen by a maid A disaster, how much is stolen

ambergQ5122TN

1

/

5

⭐☆☆☆☆ One-Star Review I cannot recommend this hotel based on my recent stay. During my stay, I discovered that my room had a bedbug infestation. As a result, I sustained numerous bites, experienced significant discomfort, and had to spend a substantial portion of my trip dealing with the consequences rather than enjoying my vacation. When I reported it the front desk said "they don't carry any disease"!!!!! The infestation also affected my personal belongings. To prevent bringing bedbugs home, I incurred additional expenses for laundering, treating, and isolating my luggage and clothing. Even after treatment, I continued finding live bedbugs among my belongings, creating ongoing stress and concern long after checking out. I immediately reported the issue to hotel staff and documented the situation with photographs. While the hotel acknowledged my complaint, the response did not adequately address the full impact of the incident. They said well this happenes. Beyond the physical bites, there were unexpected financial costs, lost vacation time, and considerable emotional distress associated with ensuring my belongings were safe to bring home. Travelers trust hotels to provide clean and sanitary accommodations. Discovering a bedbug infestation undermines that trust and can have consequences that extend well beyond the stay itself. I still have bed bug sores from this stay. I hope the hotel takes meaningful steps to inspect and treat affected rooms thoroughly, strengthen preventative measures, and improve how guests are supported when serious health and sanitation issues arise. Until then, I cannot recommend staying here nor I will never stay at another IBIS ever again.

761stefanos

5

/

5

Honestly, I do not understand the negative reviews about the staff, the size of the rooms, etc. The Ibis hotels are like this all over the world; of course, there are better or worse ones, but the standard is always the same: minimal services, slim and economical rooms. Let's start by saying that the location is excellent; in 10 minutes, you are on the waterfront. The rooms are certainly small but functional as always, and there is nothing to say about the staff, honestly. The only thing I can criticize is the breakfast... it is not worth spending 9 euros; it is better to go to one of the many cafes/bakeries that offer excellent breakfasts. Another positive thing is the parking, which is a mirage in Cannes. So if you want a functional and economical accommodation, this is the right place.

Facilities Details

Free Wifi

Designated Smoking Area

Express Check-in/Check-out

Newspapers

Tours

Toiletries

Baggage Storage

24-Hour Front Desk

Daily Housekeeping

Offsite Parking discounted rates available

Elevator

3 Available Room Types

Double Room
Double Room
Double Room
Double Room
Double Room

Double Room

TV

TV

Smoking allowed

Smoking allowed

Satellite Channels

Satellite Channels

Iron

Iron

Soundproof

Soundproof

Sleep comfort items

Sleep comfort items

Daily newspaper

Daily newspaper

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Towels

Towels

Desk

Desk

Hair dryer

Hair dryer

Free Toiletries

Free Toiletries

Cleaning Products

Cleaning Products

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Shower

Shower

Private bathroom

Private bathroom

Air Conditioning

Air Conditioning

DVD/CD player

DVD/CD player

Triple Room, 1 Double Bed
Triple Room, 1 Double Bed

Triple Room, 1 Double Bed

TV

TV

Smoking allowed

Smoking allowed

Satellite Channels

Satellite Channels

Iron

Iron

Soundproof

Soundproof

Sleep comfort items

Sleep comfort items

Daily newspaper

Daily newspaper

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Towels

Towels

Desk

Desk

Hair dryer

Hair dryer

Free Toiletries

Free Toiletries

Cleaning Products

Cleaning Products

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Shower

Shower

Private bathroom

Private bathroom

Air Conditioning

Air Conditioning

DVD/CD player

DVD/CD player

Twin Room, 2 Twin Beds
Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds

TV

TV

Smoking allowed

Smoking allowed

Satellite Channels

Satellite Channels

Iron

Iron

Soundproof

Soundproof

Sleep comfort items

Sleep comfort items

Daily newspaper

Daily newspaper

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Towels

Towels

Desk

Desk

Hair dryer

Hair dryer

Free Toiletries

Free Toiletries

Cleaning Products

Cleaning Products

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Shower

Shower

Private bathroom

Private bathroom

Air Conditioning

Air Conditioning

DVD/CD player

DVD/CD player

Facilities Details

Parking and Transportation

Offsite Parking discounted rates available

Front Desk Services

Express Check-in/Check-out

Newspapers

Baggage Storage

24-Hour Front Desk

Cleaning Services

Daily Housekeeping

Internet Access in public areas

Free Wifi

Miscellaneous

Designated Smoking Area

Tours

Toiletries

Elevator