THALAZUR

-In the bathroom, mold in the metal bases that support the hand gel bottles provided. (the shower gel was non-existent, I had to use the hand gel) -Mold in the corner of the shower. -The faucets showing traces of limescale and advanced wear. -The finishes in the toilets are the result of sloppy work just like the paint. -One of the two bathrobes in the room had a sleeve with a torn hem and was also stained yellow on the front. -The door handles are entry-level from a hardware store. -The sofa in the bedroom is worn out with misshapen cushions and fabric at the end of its life: we put a towel down to sit on and avoid direct contact. -The TV cable installation is peeling off the wall. -Dust coming out from the bottom of the small fridge with a grille hidden in the external lower groove. -The stained upholstery of the bed base. -The curtain poorly hung at the left end of the rail. And above all, in the thalassotherapy area: -In the walkway from the building to the outdoor pool, there was a puddle with stagnant water with a foul odor. -The windows of the marine area as well as the windows toward the sauna and the steam room were covered in limescale. -Cleaning and maintenance equipment in plain sight with buckets, mops, brooms, squeegees, pool hoses, etc... -Personal belongings of the marine area employees in plain sight.

Hello, a very disappointing day with my daughter. First of all, the hygiene is deplorable, the door to access the center through the hotel lobby is greasy, blackened by hands opening the door, paint in poor condition. The locker rooms are missing doors for the dusty lockers, not cleaned from previous guests. Even though we arrived early in the morning. The footbath was not drained, the water is dirty, customers walk through it with flip-flops that they use outside the spa, slippery floor, I actually fell. Not even an apology from the receptionist or a question to see how I was doing. Her only response was, I will tell the lifeguard to clean it, that is their job! Even though I fell at the entrance to the spa. Today I have a large bruise on my back and the top of my buttocks... plenty of staff at the front desk just twiddling their thumbs and not very friendly. When I arrived, the 2 receptionists were hiding behind their screens to avoid working and let the other one do it. I will never set foot there again!!!

The restaurant serves very small portions; we ate 6 small rolls to make up for the lack of food, it is a scandal, 95 e to leave hungry. In the morning, the A/C was turned off in the restaurant for breakfast, all so that people wouldn't stay at the table too long and consume less. I asked why there was no A/C? They answered me that it trips... even though 6 meters away it didn't trip. Good A/C in the room, superb bath, the television keeps freezing, stopping constantly.