La Villa Tosca

Terrible experience: service and cleanliness well below 3 stars A stay to forget at this hotel in Cannes. The property and service do not correspond at all to the declared 3 stars: Hygiene and amenities: There was only one towel per person in the room, to be used for both the face and the shower. Even hand soap was missing. Technical and maintenance issues: The key card did not activate the electricity (we had to insert two cards at the same time to make the lights work). Broken air conditioning: The air conditioning did not work for two consecutive days. The technicians only intervened in the evening, limiting themselves to a superficial glance without solving anything. Customer service and staff: Upon requesting a room change due to the discomfort of the heat, the staff was arrogant, annoyed, and impatient. Only after insistent protests were we provided with a small fan, which was completely insufficient. Terrible management, total lack of respect for the guest, and unacceptable value for money. Highly discouraged.

We booked the suite for one week. The room itself was nice, and the balcony was very great. Unfortunately we found that the room was dirty, which diminished the overall impression. The floors were not washed, and nuts, hair, sand and food remains were left on the floor after previous guests. In addition, there was ants in the room. We also had to repeatedly ask for new towels and toilet paper. A fridge in the room we missed too. We stayed at the hotel under the heat wave, and the air conditioning unfortunately failed to cool down the room during this period. The hotel may work well for a short stay, but if you are planning to stay in Cannes for a longer period, I would choose another hotel.

Welcome, nice room , good location (near the train station)