Amiraute

We booked this facility, but the experience was so negative that we had to request a refund and change hotels on the same day of arrival. Here are the reasons for our strong dissatisfaction: Delay and lack of transparency: Check-in was scheduled for 3:00 PM. Upon our arrival, the room was not ready. The staff lied to us saying that cleaning was already in progress, when in fact it only started at 3:10 PM (a situation documented by us with videos that testify to the actual times). The room was handed over to us at 3:40 PM. Thirty total minutes are definitely insufficient to ensure a thorough and hygienic cleaning. Lack of assistance and professionalism: In the face of service failures, the lady at the reception was completely unresponsive and unprofessional. She kept repeating that she could do absolutely nothing and that we had to keep the room as it was, without proposing any solutions. Location and safety: The hotel is located in a poorly frequented area. Our room was on the ground floor, and we could never open the window due to the constant presence of a homeless person right under the window frame. Broken air conditioning: As soon as we entered the room, the air conditioning was not working. The management was clearly already aware of the malfunction but pretended nothing was wrong. Only after our insistence did they call a technician, who refused to intervene because it was Saturday. Customer management: We had to protest vigorously for over half an hour before the establishment finally decided to cancel the reservation and refund us. Absolutely not recommended establishment. Total lack of professionalism and comfort.

Rediscovery of an already frequented hotel: new cut on the successful decor, excellent value for money, perfect location facing the station and less than 5 minutes from the Croisette in the summer palace. Welcome and staff appreciated. See you soon!

Bad experience at the Hotel Amirautè in Cannes. I travelled alone and from the first moment the stay was a source of stress. The check-in took place with a significant delay and without particular explanation. Once I entered the room I found a serious water leak from the attic of the upper room, with water dripping directly onto the bed. After reporting the problem, the leak was fixed, but the wet sheets were not changed: an absolutely unacceptable lack of hygiene and attention, especially for a single guest who has no immediate alternative. To make matters worse, the hotel area is poorly frequented throughout the day and very noisy, making the stay unsafe and far from restful. Overall an extremely negative experience. Would not recommend it.