Comfort Hotel Galaxie - Saint Laurent du Var

I regret booking a shorty stay at this hotel, from 21-25 August, through booking.com. The hotel is rated at 4 stars . It looked great in pictures and a perfect location to explore Cote D’Azur. We arrived late evening on 21/8 and reception staff checked us in. Then the problems started. I had to leave a 400EURO deposit, this is. Or something I have ever been asked to do before at a hotel. Maybe 50-100Euro max. No help with our luggage, we made our way to our room on 4th floor with all our luggage squeezed into the lift. Arrived in our room and were immediately alarmed by the state of disrepair - stains all over the walls, cracked tiles in the bathroom, dirty carpets. As it was late, my thought was to get some rest and ask for a room change the next day. As we went to get into bed my daughter noticed stains all over the quilt. We are talking period stains in multiple places. So I called reception to ask for new sheets and bedding. I was informed it may not be possible as housekeeping was no longer available. That said, a new sheets and duvet arrived about 45minutes later. Again stained. Meanwhile, the musty smell of the room was starting to make my daughter and I feel rather uncomfortable. We tried turning up the air conditioning unit to see if it would blow it out. No change. So we turned off the aircon and opened the window. By this time my daughter was beginning to wheeze. So I administered antihistamines with water but she remained uncomfortable, and a tightening in her throat. Meanwhile the noise of the road outside was loud. Fair to say we hardly slept and made the decision to leave the hotel the next day. I regret having paid upfront a non refundable fee for the stay. I had to accept losing the money, for our comfort and happiness on holiday. I would urge anyone travelling to this hotel to think twice until full renovations have been completed and housekeeping standards are improved. I am well travelled and have never experienced such a poor quality 4 star hotel in all my years.

Don’t be fooled by the name, this is not a holiday hotel! Looking nice and nice hotel, and very idyllic back to the sea. But there it stops: - Thought it was a pool, it's just for decoration. - An incredibly stunning area. There are plenty of restaurants, but there are only people there at night. The beaches were almost empty, and there was no one at the beach clubs. - There were few staff at the hotel, long waiting in the reception, and boring breakfast with little selection. Short conclusion: An excellent and relatively affordable airport hotel, best for 1 night if you are on your way to or home from your holiday.

This hotel is a 3 star at best. Certainly not a 4 star. The reception lobby area has a powerful musty smell like it has been flooded at some stage but this disappears once on your floor. The hotel is in bad need of renovations. It's extremely run down and Certainly not the premium price of 418beuros per night they charged plus the additional 40 euro for early check in. They won't take bookings for the free airport shuttle from the airport to the hotel but the phone line was down so couldn't get them on the phone to request the shuttle. Then when we tried to book the airport shuttle from hotel to airport it was full. So don't count on this service. Wr had paid for accomodation and breakfast and requested a breakfast to go since the restaurant was not open when we left but didn't receive it. They also tried to charge us for 250 euros of someone else's room service. There is no freezer in the fridge in the room so I requested my medical ice packs be frozen for my medicine. Only to discover they put them in the fridge so my meds didn't stay cold for my flight. On the upside, the location is walking distance to the train station just outside is the beach with a long stretch of restaurants to choose from and for the budget minded the shopping centre is also walking distance to pick up wine, beer and snacks from monoprix and eat at the rooftop restaurant on top of the shopping centre cheaply. (Pizza, pasta, antipasta and salads and drinks.)