Hotel Le Negresco

The best of the best!! The only place to stay in Nice.

Fantastic experience! Really recommended!

This is a classic 5-star hotel in Nice, but sadly, it left us underwhelmed. The rooms are meant to reflect different periods of French art, which was part of why we booked this hotel. However, we found the rooms too eccentric, with very loud, “screamy” colours. Our room wasn’t ready when we arrived at 15:00 sharp, so we had to wait 30 minutes. The staff were kind but seemed indifferent about the delay, and didn’t even offer something simple like water or a drink at the bar while we waited. We asked the concierge about bike or car tours in Nice, and she told us kindly that none were available. When we searched online ourselves, we found five different options. When we finally got our room, it was decorated entirely in bright pink and lime green. We felt a little embarrassed to ask, but eventually requested a room in more neutral colours. They found us a better one, which we were very grateful for. Unfortunately, we then discovered the air conditioning wasn’t working. A technician came, but it still wasn’t fixed. Throughout the day, we were repeatedly told it would be taken care of, but it never was. When we returned from dinner that night, the man at reception simply assumed it had been fixed, without checking, and told us he couldn’t do anything else about it. It’s honestly hard to accept that in 2026, a 5-star hotel with this kind of reputation doesn’t have working air conditioning that guests can adjust themselves. We were offered no compensation or apology, though we didn’t ask for any either. I feel for the staff, since it’s clear they’re being asked by management to gloss over problems with the rooms and air conditioning. When you book a hotel like this, and given the price, you expect a smooth, positive experience from the moment you arrive. Unfortunately, that wasn’t our experience.