Nice Art Hotel

The pool area is great.The beds and room are good. The location is near good restuarants and fun places. Its a funky hotel that offers a great stay. Service was good. I would recommend this hotel for the all above sayings. Thank you, Linda

Stayed here for 3 nights with friends so booked a triple room. We hadn’t read the reviews when we booked and if we had we probably wouldn’t have booked it however it did the job for the little time we were here. There are a lot of things needing refurbished such as a broken bathroom door, holes in the floor, no shower door, dodgy lamp, no heating and we were only given 2 pillows between 3 of us! However the bed was quite comfy and the location was perfect. It’s very basic but if you’re looking to book I’d suggest getting one of the private rooms!

This is the very first negative review that I have ever written for a hotel but feel compelled to warn others of the appalling conditions in this building. I am a realistic person and feel that it is naïve to expect five star conditions and facilities for a budget price and indeed have stayed in many inexpensive B&Bs and basic hostels in many parts of the world, including third world countries but have never come across conditions as bad as those in the Art Hotel. We arrived at the hotel late afternoon and had to go to a Best Western Hotel a few doors away to get our key and door code. Having entered the building we climbed up 3 flights of stairs to what appeared to be the top floor. We still had not found our room but found a door that led into an adjoining building where another flight of stairs took us to our room (Room 26). There appeared to be just one small light above the bed (naked bulb and exposed wiring) and as the light was fading by this time we were unable to see the full horrors of the room which were revealed the following day. The bed did not look too bad but I thought it was better not to investigate it too thoroughly! The next day I had a shower. The shower door was missing so I could only hand hold the shower head but even so I was unable to prevent the bathroom flooding and water going under the door into the bedroom, making the floor dangerously slippy. The walls of the bedroom and bathroom were covered in black mould, including around the spare bed. The double bed looked OK until I realised that the wall at the back of the bed was painted grey to hide the mould. Any pipes or other metalwork were thick with rust and there were broken or missing tiles in most places. There was a double metal locker for belongings. One side had a keyhole (but no key) and the door was missing from the other side. After wiping the bathroom floor there was no towel rail on which to put the soggy towels. Nor was there a toilet roll holder or a plug in the sink. There was no central light and the small light above the bed did not provide enough light for reading. Just before we left we noticed another light above the spare bed but this was turned on at a light switch which we had failed to notice as it had been painted over. Although I did not actually see any bed bugs, both my husband and I found that we had bites on our bodies when we arrived home. There was no fire escape procedure shown in the room and I would imagine that if there had been a fire it would have been impossible to get out. I am surprised that this hotel has not been condemned. There would be a public outcry in England if anyone was housed under such condition. There was no one to whom we could express our concerns as during our 4 night stay I only saw a person in the hotel office on one occasion. Breakfast was not served in the Art Hotel (much to our relief) but at the Best Western so we hoped that we would be consoled by a good breakfast. We went into the breakfast room where a good buffet breakfast was laid out but were soon hustled out of there to a small table just near the reception area. A tray with orange juice, 2 mini croissants and a mini pain au chocolat each, butter and jam and a mug of black coffee each was plonked unceremoniously in front of us. On the next mornings we were treated more courteously and offered black or white coffee and given bread to supplement the mini croissants. The only comment in favour of this hotel is its position. The main railway station is less than ten minutes walk away and there is a Tram 1 stop less than five minutes away. The nearest stop on Tram 2, which goes directly to the airport, is Jean Medecin (about 10 minutes)