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Reviews from Guests

3.0/5

tripadvisor

540

Reviews

from real guests

naomipZ4835AJ

1

/

5

Im not sure where to start so I thought id number it for ease.. 1. It smells so bad. The bathroom smells like a public toilet. 2. Its dirty. The floor, walls and doors are dirty. We had boogies on the bathroom door. 3. Fleas. We were bitten several times and saw them jumping on the bed. 4. No kettle, drinks or fridge in the room. 5. Noise. It is very noisy with doors banging all night and traffic outside. 6. The beds are rock hard and make it very difficult to sleep. 7. The man on reception is awful but the lady is very nice. Its like roulette who you get. Im really surprised this is part of the @easyjet holiday package and certainly not 3 star. On the plus side its close to a tram stop so you can get out of here.

X1845EYrebeccah

4

/

5

The staff are friendly and helpful and the common areas of the hotel are clean and modern. The rooms though are quite dated and smell musty - the room I stayed in definately did not look like the official pictures! Be careful of using the shower as it soaked the whole floor so anything I put on it (such as clean clothes) got drenched. The room lacked some basic amenities e.g. there was no fridge or kettle. The area was nice during the day and it is is close to a park and tram stop but its well outside the old town and was very quiet to walk though at night (which didn't feel entirely safe). Also would suggest that you don't stay at the hotel if you have mobility issues because there is a step to get into it and whilst there is a lift, the lift stops inbetween floors which means there is a flight of stairs to go up or down to get to your room.

kellyh372

1

/

5

We just arrived and are incredibly disappointed. When I booked the hotel I read reviews that described it as lovely and clean. It is neither. Our room is simply horrible. Stains on the carpet, scuffed walls and furniture, so cramped we had to put luggage on the bed to open it, air co ditioner that barely works, a lobby that is anything but welcoming, and dingy hallways. I wish we could cancel the rest of our nights and find a different place but I’m afraid it will be super difficult last minute. I am attending a conference and am embarrassed to tell anyone where I am staying lest they offer to meet me here.

Facilities Details

Airport Shuttle (surcharge)

Free Wifi

Spa

Laundry

Baggage Storage

Business Center

24-Hour Front Desk

Accessible public restrooms

Smoke-free property

Snorkeling

Bicycle Rental

Newspapers

Elevator

Concierge Service

4 Available Room Types

Twin Room
Twin Room
Twin Room
Twin Room

Twin Room

Towels

Towels

Sleep comfort items

Sleep comfort items

TV

TV

Smoking allowed

Smoking allowed

Satellite Channels

Satellite Channels

Iron

Iron

Soundproof

Soundproof

Air Conditioning

Air Conditioning

Separate shower/bathtub

Separate shower/bathtub

Blackout curtains

Blackout curtains

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Daily newspaper

Daily newspaper

Double Room
Double Room
Double Room
Double Room

Double Room

Towels

Towels

Sleep comfort items

Sleep comfort items

TV

TV

Smoking allowed

Smoking allowed

Satellite Channels

Satellite Channels

Iron

Iron

Soundproof

Soundproof

Air Conditioning

Air Conditioning

Separate shower/bathtub

Separate shower/bathtub

Blackout curtains

Blackout curtains

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Daily newspaper

Daily newspaper

Superior Double Room
Superior Double Room
Superior Double Room
Superior Double Room

Superior Double Room

Towels

Towels

Sleep comfort items

Sleep comfort items

TV

TV

Smoking allowed

Smoking allowed

Satellite Channels

Satellite Channels

Iron

Iron

Soundproof

Soundproof

Air Conditioning

Air Conditioning

Separate shower/bathtub

Separate shower/bathtub

Blackout curtains

Blackout curtains

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Daily newspaper

Daily newspaper

Double or Twin SUPERIOR
Double or Twin SUPERIOR

Double or Twin SUPERIOR

room-size-icon

16 Square Meter

Facilities Details

Pool and Spa

Spa

Parking and Transportation

Airport Shuttle (surcharge)

Bicycle Rental

Front Desk Services

Baggage Storage

24-Hour Front Desk

Newspapers

Concierge Service

Activities

Snorkeling

Entertainment and Family Services

Smoke-free property

Business Facilities

Business Center

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Miscellaneous

Accessible public restrooms

Elevator