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- Hotel Arc En Ciel
Hotel Arc En Ciel
2.0 / 5
18 rue de la Tour, 67200






Reviews from Guests
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2.0/5
59
Reviews
from real guests
Ecotone
2
/
5
I don't like giving bad reviews, but this hotel definitely deserves it. I see that someone paid 30 EUR per night... Well, during the Christmas market period, it's 80 and that's way to much for it offers. The hotel is terribly dirty, which is the first thing I noticed when I was walking up the stairs to my room. The room is shabby, worn down, the bathtub was in such a state that I couldn't force myself to get into it. The free wi-fi connection was terrible, useless, basically. The only time it actually worked was between 7 and 8 AM. The only positive things about this hotel are its proximity to the city centre and the train station (about 20-30 minutes on foot, which is great) and the bed which is one of the best I've slept in and I slept like a log. Also it's in a very quiet area which is another plus. The reason I chose this hotel was the fact that it was the only hotel in the proximity of the centre which was under 100 EUR a night and I only needed a place to sleep. But it was definitely overpriced for what it offered and I'm very disappointed, especially since it shouldn't be so hard to vacuum the carpet on the stairs and clean the bathtub properly. I won't be back, even if I have to pay more next time.
253jannag
4
/
5
Stayed in hotel for one night with my family.
Room was clean and pretty nice. Stuff friendly and helpfull.
Hotel located outside of center (30 min if walk, 5-10 min by bus), but in quiet place.
Nice buget hotel.
JGT1964
3
/
5
I stayed here for 4 nights in March 2015. Room 28 (I think the highest numbered room). Everything was pretty basic - definitely no frills. Simple room, tiny writing desk with TV and stool, double/king bed (very comfortable), cupboard to hang clothes, and a chair. The en suite bathroom was OK, but the handheld shower was not very powerful (maybe because I was on the top floor?). All the decor & furniture in the room were very dated and tatty, though generally clean (if you didn't look too closely). Certainly, the bed sheets & pillows were perfectly clean, so for a short stay it was fine. Also, although there seemed to be quite a few other guests (judging by the room lights visible from the outside when it was dark) it was really quiet - maybe even a bit spooky - but good for sleeping.
Breakfast started at 7am. You had to go through the reception area to get to a small room with a simple breakfast choice - cereals, breads/pastries, ham, salami, cheese, boiled eggs, fruit - that was about it. Oh, and coffee & tea. Standard buffet breakfast cost 8 euros, but for only 2.50 euros you could have coffee + croissants (as much as you liked).
As other reviewers have said, it's in a residential area. I walked to the railway station a few times (approx. 20 mins) and definitely didn't feel too comfortable returning in the dark.
Arriving late on the first evening was the only real challenge: Everything was locked except the small front gate (which I later discovered should have been locked also). To enter you need a 4-digit code which you are given by calling a number from a telephone next to the reception door (how you get to this point if the outer gate is locked I don't know!). Anyway, the person at the other end of the phone line also gives you a longer code which you need to tap into the key safe at an arm's reach - this dispenses your room key. Make sure you write down the number of the 4-digit code because you will then need this to get into the building (the room key only works on your room door). None of this was explained to me in advance, so it was an unexpected stress at 11pm.
At this price (30 euros/night) I would recommend this place.