Hotel Raphael Prado

Pretty awful hotel. The bedroom stank of ‘toilet smells’ throughout our stay. Loo seat was broken and cracked on our arrival: by the end the front half of the seat had broken off completely. Jagged...

We booked a room for my mother, initially for two nights. The room was a cupboard with barely enough room for the bed. Terrible mattress. Non existent staff. The next day, we paid for that night and...

From the other reviews looks like we had a lucky escape but still not the point. We booked a year in advance for the Rugby world cup, 1 night only and it said they would charge us 50% which i realise...