HOLIDAY INN BORDEAUX SUD

I would like to highlight the kindness and availability of the entire hotel staff, without exception, and the quality of the services offered. Having traveled regularly to the mainland and abroad, I must disagree with some comments expressing surprise that we are asked at check-in if the room needs to be cleaned again or that there is no spare toothbrush in a hotel of this standard. Eco-responsibility has not yet permeated everyone. But perhaps these are the same individuals who converse loudly in the hallways while servicing the rooms late at night...

Welcome: I am asked if I want to clean the room!!! This is an aberration for a 4* paid 324.39€ for 2 nights at 2... The room: One bathrobe and one pair of slippers for two people ... Cleaning women sitting by the elevators, don't greet customers! Breakfast (summum ) leaving the elevator, the person at the front desk looks at you and does not greet you person at the breakfast reception, we wait and end up settling alone the waitress, in a very neglected outfit, does not greet anyone, busier to consult her cell phone that she replaces in her back pocket of jeans She ends up carelessly throwing her sweater on the counter our second morning on April 17, at 8:30 am (1:30 before the end of the service) many missing products (increasing...) or products with only container bottoms (yogurt, water...) tables rid of waste and other utensils are not cleaned at all and the young woman straightens them with plates, cutlery and napkins for lunch, which is hygienically unacceptable a commercial group of about twenty people being in meeting in the breakfast area, with power point and speech, we end up finding a table (not clean) and there, overlooking the wooden blind whose many cobwebs and layer of dust testify to the same non-cleaning as the tables or the floor) at the beginning I was asked to pay for the room, which was done at the time of booking... the person at the front desk doesn't ask if everything went well, or say goodbye or wish us a good day... The one who seemed to be in charge of the establishment, himself, doesn't greet the guests, so why would the employees? Morality: It was absolutely useless to pay for the 4 breakfasts when NO ONE noted who was consuming The products offered to customers of a 4* are clearly insufficient We had already stayed in this establishment which then had the standing in relation to prices, what was not our disappointment during this recent stay...

The hotel is located about 20 minutes drive from Bordeaux train station and has free parking. Welcoming was very pleasant and fast. I stayed in a spacious room on the 3rd floor, equipped with a bathtub, and perfectly clean. Too bad, however, that there was no troubleshooting toothbrush, as is often the case in other Holiday Inns. The real negative is the bed: two beds glued together, which created a hollow in the middle. Very uncomfortable, and this is the first time I have encountered this problem in a Holiday Inn. The room also had a small fridge containing two bottles of water, a beer, a Coke and a free Kit Kat, which is nice. Finally, the breakfast was hearty and very