Les Chambres au Coeur de Bordeaux

Les Chambres Au Coeur ticks all the boxes and looks good on paper Air conditioning did not work Breakfast was ham and cheese cut into 2cm squares only 2 squares per person Coffee was one cup each Towel's only changed every 4 days and fee was charged if you needed clean towels sooner Staff were non approachable

We were lucky to stay in this lovely property. It is within walking distance of the historic section of Bordeaux with everything easy to access via public transport. The staff is very welcoming with tourist maps, restaurant recommendations and even allowed us to check in early! Aurore and Emily and another nice lady ( we forgot her name!) were all extremely kind. Our suite was fantastic- located on the second floor/ with 2 bedrooms, 2 baths with a shower a piece. Beds were comfortable and the modern bath was clean with plenty of hot water. The rooms were lovely- high ceilings with period furniture. The breakfast was plentiful- fresh croissants and jam, coffee, yogurt and charcuterie and fresh fruit. Delicious! Don’t hesitate to book!

As a matter of rule I try not to write negative reviews but feel on this occasion one is warranted. For us it seemed that we'd found a gem of a place.Tram from Airport to Meriadeck & a 5 min walk brought us to the Au Coeur de Bordeaux - Perfect... Location is good but forget the rest. The greeting was Ok but not particularly warm or welcoming. Anyone with mobility issues will struggle with the fairly steep winding staircase. Our room was on the 1st floor [front right] - No Hot water in the Shower, Towels were like crisps - thin & crinkly & radiator in the bedroom somehow managed to be slightly hot on 1 side & cold on the other, the bed very uncomfortable & only worsened by the Weekend Revellers leaving 'The Irish Bar' just round the corner from the Building... you've been warned.Breakfast was very poor - Limited Choices & Quality awful - It's almost like the management are trying to do everything on the Cheap. It's a real shame because it's such a lovely building, good location to walk to most landmarks and could be a cracker really.I'm really struggling to say anything positive about the place.