Mercure Bordeaux Le Lac

Train your reception agents. There is a real lack of investment, particularly in the collection of opinions.

Horrible and sleepless night due to the mess set by a group of Carnival people. The worst part is the contempt of the management when you claim for the reimbursement of the room.

Very welcome, with serious competence and smile... Thank you to the person at the reception who demonstrates a benevolent professionalism... Happy new year to you. François.