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Reviews from Guests

4.0/5

tripadvisor

887

Reviews

from real guests

Mari1917

4

/

5

Excellent location in Chamonix, next to the centre of the town. We were in the property 4 nights and went to Chamonix for hiking. We came by car and were very happy that we understood to book the parking place in the hotel when we made the room reservation at the hotel. They have got very small parking place, which tend to be fully booked (epsically, if one arrives late in the afternoon as we did). Also note that the actual parking lots for the cars are very small and not really big enough for the modern german SUVs. Staff was mostly nice, polite, professional and friendly. The staff spoke English and French. Breakfast was great and there were enough variability. Croisants were fresh. There is also a restaurant. Our room had an balcony and a great view to the Mont Blanc. This was especially nice, as when we were there it was unusual warm for May. We were able to just sit on the balcony, relax and have a glass of wine in the evenings. The only thing what we were a bit supprised was that their room cleaning policy was a bit unsual. They had a habit to clean the room first (late) in the afternoon. I have never expierenced something like that anywhere else.

funkylady

3

/

5

Stayed here recently for 4 nights on a hiking holiday. First of all, the positives: Epic breakfast with loads of choice Great view of glacier from the bedroom Fans supplied for the room as there was a heatwave when we visited Very close to the ‘main drag’ in Chamonix and not far from the Aiguille du Midi cable car Adequate space in the bedroom Friendly reception staff However, there was one massive negative- their room cleaning ‘ policy’ means your bedroom may not be freshened up until 5.30pm which is less than ideal when you return from a hike in the mountains and needing a bath or a shower but your room has not been cleaned by 3pm. The following day we requested an earlier room clean but returned to disappointment and an uncleaned room again in the mid afternoon. Complaint was made both verbal and written but the management lacked empathy and merely reiterated that this was their policy. However, the following day, an earlier room clean was done, the only room clean in a 4 night stay. We have stayed in many hotels throughout the world over the years and have never been confronted with this ridiculous policy. So beware if you like your room freshened up - it might not happen until 5.30pm!

generoustraveler

4

/

5

Great location and easy to walk to both cable cars and uphill train. Comfortable hotel and if you get the balcony overlooking the glacier, that view is stunning. On return, I plan to stay at this very hotel again. Great value and super convenient to get to anything within town. They do have parking for a fee and they were very kind to allow leaving my car until 2-3pm even after checking out. It is not a luxury hotel but it definitely is comparable and a hotel with great view and very friendly staff (Kate, Jacob).

Facilities Details

Free Wifi

4 Available Room Types

FAMILY ROOM SUPERIOR
FAMILY ROOM SUPERIOR
FAMILY ROOM SUPERIOR
FAMILY ROOM SUPERIOR

FAMILY ROOM SUPERIOR

SUITE SUPERIOR
SUITE SUPERIOR
SUITE SUPERIOR
SUITE SUPERIOR

SUITE SUPERIOR

TRIPLE CLASSIC MOUNTAIN VIEW
TRIPLE CLASSIC MOUNTAIN VIEW
TRIPLE CLASSIC MOUNTAIN VIEW

TRIPLE CLASSIC MOUNTAIN VIEW

room-size-icon

25 Square Meter

Double or Twin CLASSIC MOUNTAIN VIEW
Double or Twin CLASSIC MOUNTAIN VIEW

Double or Twin CLASSIC MOUNTAIN VIEW

room-size-icon

25 Square Meter

Facilities Details

Internet Access in public areas

Free Wifi