Residence Pierre et Vacances Horizons D'Huez

Taken over by Maeva , probably because the standard no longer corresponds to a Pierre & Vacances residence. Let’s start with the positive: great location, close to the gondola lifts (free in summer) and comfortable mattress in the master bedroom. Sufficient parking spaces, and a superette U 5 minutes walk with everything you need at decent rates (but you are in Alpe d'Huez anyway). For the rest: Incomplete cleaning on arrival, lots of stains on the walls, dubious carpets, shower tray cleaned on only one half, no kit 1st cleaning while included in the price; very damaged wooden furniture, fridge not very clean, greasy from everywhere in the kitchen, dishes of canteen completely mismatched, etc... . I spent an hour cleaning so if you arrive by car I advise you to take some household products, sopalin, and cloths. The entrance hall , elevators, and all common areas, such as the corridors are left abandoned and need serious maintenance and painting. The apartments are all to be refreshed, it's like 1980. You don't want to linger in the apartment, or you have to do a thorough cleaning. There is no need to pay the extra cleaning fee, 110 euros if we had paid, the cleaning will not be done anyway, the cleaning lady did not come before our arrival, the dirty sheets and towels of the former tenants were always in a bag, in the apartment. So I kindly returned a much cleaner place when I left than when I arrived. Tip: take pictures of the whole apartment on arrival and departure.

Was actually in April. Quite literally the most dirty disgusting place I’ve ever stepped foot in. It was horrible. Mouldy, damp, we didn’t have running water for 3 days. It was just vile. Dirty bed sheets, windows dripping onto us in our sleep. Dirty kitchen equipment. Avoid avoid avoid!! I don’t have a single positive to talk about. The team who should have refunded us for providing us with a completely sub par place only refunded us for £60 of our stay too, and this took months. Shows how they just don’t care in so many ways. Please like I said avoid, the powers that be should really close this place down.

No frills apartment, not very clean, annoying, cistern noise all the time, dirty carpet, pretty disappointing for the price. I’m need of some tlc, Feel like I was overcharged by staying one night extra due to a cycling event it was impossible to leave on the original leaving date, paid an extra night but the WiFi key automatically expired on the original leaving day. Checking in was a nightmare, booked through “hotels ap “ they couldn’t find booking etc. after a long drive it was pretty annoying to be kept waiting whilst they sort the booking.