Residence Pierre et Vacances Les Crozats

Our stay at Pierre & Vacances Atria-Croisette in Avoriaz was disappointing because of the sauna policy and the attitude of the reception staff. The sauna costs €6 per person, which is fine, but the reception never informed us that it has to be booked in advance. Because of this, we were only able to get a reservation on the very last day of our holiday. Had we been told about the booking system at check-in, we would have planned accordingly and used it earlier. Unfortunately, the reception staff was not helpful at all. When we asked about availability, they responded in a dismissive and unfriendly way in French and made no effort to help us find a solution or an earlier time slot. Overall, very poor communication and disappointing service for a property of this level.

Some of these reviews are crazy. This is an exceptional apartment, great value. Spacious (for 2), superb view, good beds, fast wifi, great kitchen, good tv (bbc), location is outstanding, ski room very good, luggage room brilliant as it has a nice shower to use if you have a late flight. reception staff are super nice and helpful. I'm hard to please as I travel alot but cannot fault this property.

Superb 6 bed apartment on the top floor with amazing views. Located 5 mins walk from the supermarket, bars etc using the towns stairs/escalators. Ski in ski out. The ski room was the best I ve come across, each apartment had its own secure locker. The apartment was great, 1 double, 1 twin and a king size sofa bed. 2 bathrooms and a separate toilet. The kitchen was well equipped. We had to make our own beds upon arrival and clean the kitchen before leaving including taking the rubbish out…..this was expected and we knew this when booking, so no problem! Sheets, towels and cleaning equipment were provided, although we took extra supplies for the kitchen. We loved it and would recommend to all.