When trying to turn on the television in our room, the remote control did not work. My husband deduced that the batteries were dead.
I went down to the front desk where the receptionist told me that she did not have any left. No more...
As we were very tired after 8 hours of driving, the receptionist told me to go myself to the corner store to buy the batteries. Which I did for my husband.
I found that very cavalier, as the person made no effort to find a solution.
Furthermore, the breakfast seemed more than just adequate and the room was really small.
I do not think we will return to this hotel.
For a 4-star hotel, this is very surprising.