Hotel Azur

Ideally located, pool for the price, nothing to complain about, the owners are very kind, we will be back 😁

Honestly the cleanliness really leaves to be desired, the towels are horribly dirty, tufts of hair of former tourists found, shower head with little flow, shower joints are dirty..The commons of this hotel are very aging. Paintings flaking, huge spider webs. Instead of staying at Welcoming doing nothing please go with a feather duster do what we see. The carpet is more than stained. Stains on the walls of the room just with a sponge it comes off without too much effort. I'm really disappointed. On the other hand, the bedding is comfortable here is the only positive of this night. Location of the convenient hotel close to everything.

Just God awful. While I could write this in French, I'm going to do it in English because they don't appreciate efforts to speak a foreign language despite the fact they are in the tourism business. First, the room is just strange. It clearly hasn't been updated since the 70s. I really don't care about this aesthetically but the bed covers haven't been changed since either and they were threadbare and dubious at best. I found a hair in my bedsheets as well. Second, RUDE staff. As soon as you check in, you get a frigid welcome, with the immediate question of, "would you like our (overpriced, bad) breakfast? No hello, just can I make some more money off you because this ripoff rate I'm charging you already for the room isn't enough. But it's summer in Cap d'Agde and they know they can get away with it. Wifi: unlike any other common-sense one star hotel, hotel Azur does not have a card in the room with any hotel info including the wifi password. So I was FORCED to call downstairs to obtain it. Clearly, Madame is annoyed. Despite my best efforts in French to understand her, I didn't get it the first time and had to call back. She made SURE that she wasn't going to pick up the phone again. I called at least three more times and she made SURE to ignore me and never picked up. Ignoring me now? So sorry I am trying my best to communicate with you in your language. You would think you might be a bit more patient with me as you're in the tourism/hospitality industry, but no. So then I'm forced to go downstairs to get the password in person when it would take you no time and cost to just leave a card in the room with this information like any other hotel. There's no refrigerator. Air conditioning worked, and has been mentioned, there is no elevator. Toilet paper is BEHIND and above the toilet so you have to be a contortionist to wipe. Who thought of this?? Barely enough soap provided. Pool is small. Parking worked out. Very poor value for the price.