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Reviews from Guests

2.0/5

tripadvisor

10

Reviews

from real guests

Q9227ZFlucianac

3

/

5

micro apartment, kitchen inside the room which helps with meals Antipathic reception to the extreme, it seems like it's not a reception, and they give you a code for access parking used by the hotel is behind the building in a parking lot of a shopping, free and without any checks. In the morning we saw broken car window glass on the floor We got insecure but nothing happened with our car guests or locals cooked fish every day and the hallway became unbearable unpleasant odor in the room when we arrived, we stayed on the first floor and had no way to leave the window open very deformed mattress Too small, old, thin, worn towels Only worth the daily price and a nearby supermarket

jw1888

1

/

5

Don't stay here. No reception during the night. They gave me a key that didn't open my door. My friend was out and I came home before him . My phone was out of charge and my charger was in my room I couldn't access because the key they had given me didnt work in my door as it was a key for the laundry. I spoke to the receptionist in the morning and she said my key had , " "de-magnetised" for some reason !" , not , "I'm really sorry you had to sleep in the reception due to our mistake and the key card not working !" There is an emergency number to call but as mentioned my phone was out of charge and my charger was in the room I couldn't get access to due to the residence receptionist giving me a key for the laundry and not a room key. I had to sleep the night in the reception until my friend came home at 06.00. If I had a flight to catch I would have missed it due to their mistake. When I asked for one night refund due to having to sleep in the reception (because of their mistake and I explained it could have been much worse if I had a flight to catch and couldn't access the room ) they said it was my fault I never called the emergency number or never woke any residents up at 01.30 am to call. It was definitely not my fault. 1. They gave me a key that didn't open my room door. 2. My phone was out of charge and I couldn't call the emergency number because I couldn't access my room to get my charger due to their mistake. 3. I couldn't wake anyone up to call the emergency number as it was 01.30am , there was no reception and no other people about or awake. 4. They said I had another key with number 2 guest. I couldn't contact number 2 guest due to aforementioned phone being out of charge, it's none of their business where number 2 guest was. They are deflecting from a situation that was 100 % their fault and blaming me because my phone wasnt charged and refusing to refund 1 night to me despite me having to spend the night in the reception. As I mentioned, if I had a flight to catch I would've missed it due to this dangerous mistake which was 100% the fault of the residences. I would not recommend anyone stay here incase this situation arises for someone else and they miss a flight plus don't get refunded by cheeky owners who put the blame onto you. A dangerous gamble if this happens to anyone else. You could miss flights which would cost much more than getting a hotel closer to Rennes city centre which has a 24 hour reception and gives you keys tht re programmed to your door and not to the laundry. Go elsewhere is my strong advice.

Michael_World_Travel

3

/

5

I selected this apartment house since the price was reasonable (due to a fair, most hotels were very expensive at that time) and the location was close to the company where I had my meeting. The advantage of an apartment is normally that I can make my breakfast and dinner by myself and that I'm not disturbed by housekeeping. Since there was no coffee machine (and no other facility to make coffee), preparing of breakfast was indeed a problem. It should really be easy and not expensive for the hotel owner to provide a coffee machine. The other negative issue was that I was disturbed by housekeeping when I was in the bathroom, although the door was locked and the "do not disturb" sign was used, and although I had not booked housekeeping. As a matter of fact, the housekeeper pretended to use the electrical plug-in ?! Positive was that a shopping center was nearby, also some Restaurants - however most of them were closed on Sunday (with the exception of McDonalds). The room was reasonably large and equipped with the necessary things (except coffee..., see above). Everything was clean. The WLAN was free of charge and worked very well. The reception was very nice (but only present on a few hours on working days).

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi